Help with custom XML filter which no longer works

A custom XML filter for a regular project does not work for a new export from the client. The error message in Trados says 'Unable to open input file for translation. Invalid syntax found at line: 1, column: 59'. The filter worked for the last export (November last year) but not the new export. The client said that nothing has changed from their side in terms of how they export the file. Please could you provide some advice for trying to find a workaround so that I can analyse the XML in Trados? I am using 2022.

Thanks in advance,

Jane

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