Hi Studio team,
I logged onto my cloud server in Studio but it displays my maiden name which was still showing on the account details on the RWS page. I updated my details on the RWS page but on the cloud server it still shows my maiden name which could be confusing to my clients. I also already logged out and in again several times. How can I fix this?
Kind regards,
Claudia
Claudia Frikh-Khar We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00733222 .
Oana Nagy | RWS Group
_____________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Claudia Frikh-Khar We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00733222 .
Oana Nagy | RWS Group
_____________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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