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It seems like a few others are having similar issues but the advice back is to log a support case, for which I don't see an option. Any suggestions? I can't find any history of an activation code and have a valid perpetual license.
It seems like a few others are having similar issues but the advice back is to log a support case, for which I don't see an option. Any suggestions? I can't find any history of an activation code and have a valid perpetual license.
Andrea Jones Berasaluce We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00776669 .
Andrea Jones Berasaluce We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00776669 .