Hello everyone,
I have an urgent problem with Trados Studio as it will not open since this afternoon.
At first I had a message saying 'Key already exists' so I followed the advice found on the Knowledge section of the RWS Support Gateway and renamed a plugin.
I also tried to repair Trados Studio but it just doesn't open, I don't even have an error message anymore.
If anyone knows how to deal with this I would be happy to learn!
Best regards,
Alix
Rather than rename try deleting the following folders and then reinstall your plugins after making sure you have the latest ones for your product, either from the appstore at https://appstore.rws.com/ or by using the integrated appstore in Trados Studio:
%APPDATA%\Trados\Trados Studio\17\Plugins
%LOCALAPPDATA%\Trados\Trados Studio\17\Plugins
c:\ProgramData\Trados\Trados Studio\17\Plugins
If you have manually downloaded your plugins from the AppStore then double click them to install them again, or preferably download the ones you want and install them via the integrated AppStore in Trados Studio.
Paul Filkin | RWS Group
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