Why is Studio 2022 crashing with trying to edit segments in source PDF files?

I'm trying to translate a PDF source document and every time I try to edit a segment after opening the file in editor view Trados just crashes without an error message. Has anyone else experienced this or a similar issue? Is there a known solution for these type of crashes? Any help would be greatly appreciated.

emoji
  •  

    Does this happen for all PDF or just this one?
    I am asking to assess if its file specific or a general issue with file type processing.

    What happens if you dont work with the PDF direct but the MS source equivalent?


    If you dont have it accessible, you may be able to find it within your active projects "project folder"

    Trados Studio interface showing the 'Projects' tab with an active project named 'Focus on Terminology' and an arrow pointing to 'Open Project Folder' option.

    If not, when you are in the editor view and you go to the top left.
    You then go to File - Advanced you can try Save Source As

    Dropdown menu in Trados Studio with file options including 'Save Source As' highlighted for selection.

    I am keen to see if it crashes when you are using MS word as the file type processor and not PDF

    In addition, can you securely / safely share your file with us for testing?

    Looking forward to your reply.

    Lyds

    Oana Nagy | RWS Group

    _____________
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

    emoji


    Generated Image Alt-Text
    [edited by: Trados AI at 10:21 AM (GMT 0) on 29 Feb 2024]