My computer crashed and I cannot deactivate Trados 2019 (Activation Date 10-08-2020) and activate Trados on a new computer. Please help.

My computer crashed and I cannot deactivate Trados 2019 (Activation Date 10-08-2020) and activate Trados on a new computer. Please help.
Yeter Gençtürk We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00782420 .
Oana Nagy | RWS Group
_____________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub