Trados Studio 2021 SR2 - 16.2.12.9338

Windows 10

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Hello!

After I received the above error message I have deleted all the files in the mentioned Temp folder. Then, when I have tried to open the package again and the same message appears, I went to the Temp folder and saw that the only files in the folder are just those which were created at the very same moment I was trying to open the package this second time. I have searched for all temp files in my computer, including in the bin file, and have delete all of them. I have disabled the antivirus program. I have closed the Studio program. I have restarted my computer. The same error repeats over and over.

I saw another discussions here about problems with opening packages, but no one of them describes the same problem I am facing now.

I have unzipped the package and can work with the sdlxliff files creating a new project with them, but I would like to fix the problem until project deadline, that is next Tuesday, the 28th, so I am able to send a RPX to my client and not the sdlxliffs.

Can anyone help me?

Best regards,

Sílvia

PS: I would not like to attach here the full error message from Studio, because I don't want to expose my clients name that appears in the "doc" name in the error message.