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SDL deactivation systems really makes me angry

SDL's activation/deactivation system really sucks!

I had a general crash that forced me to reinstall my whole system, including Studio 2015, that I had no opportunity to deactivate before my crash.

I try to return my license offline. I get an extensive character strings (a 'Deactivation authorization code') I do not know what to do with nor where to paste it!

As per the Help pages unclear instructions, I got to my Studio Activation windows in my computer, where I was supposed to find a Deactivation link in which i would have to paset that string (before returning to SDL's Website to paste another fucking code), but there is no such link in the Product activation window! Brilliant!

Which meansthe Help does not reflect the situation or interface users may struggle with!

Therefore I cannot deactivate the former installation. I cannot activate the new installation. And I waste hours to try to understandthat moronic system when I already wasted 1 day reinstalling my system

SDL is the only software company with such a stupid and paranoid license system. I easily reinstalled tens of application, and almost all other software companies (including Microsoft, Dragon, memoQ,, etc.) just asked entering one's software license number to check the user's rights. Or when they asked to return or free a license, like for Microsoft Office 365, their system worked simply like a charm! You have just to click on 'Return my license' and that's it, you're able to immediately reactivate your license. But SDL's system is a pain in the ass, just developped to bother legitimate clients.

I have to spend more time to reinstall Studio than to reinstall 25 other software! And it is still not activated! It's mad. I reinstalled memoQ and it took less than 30 seconds to validate the license!

I cannot understand how SDL candediacet so many resources to maintain such a silly license control system (incl. the support) , just to avoid the risk that a user potentially installs their Studio software on a 3rd computer! It's disproportionate. But it's their problem.

What is mine, on the other hand, is when their system prevents me from using immediatley after its installation my expensive software. Sincerely, I begin to be fed up with SDL security practices, wherethat company does not hesitate to hurt its clients interests and productivity just to protect its own interests againstthe tiny risk of having a handful of illicite installs. That cynicism that leads SDL to makeits clients' interests pass afterits own interests and to make them waste hours struggling withits unefficient system, no matter the extent of the problems it creates to them, is a total lack of respect of SDL users.

I begin to contemplate working exclusively with memoQ in the future. A CAT tool is supposed to help me, not to handicap me.

So, my Studio copy is still not activated. Thanks to SDL!

 

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