Problem to update TM or finalize a file - Trados Studio 2017

Hello. I have Trados Studio 2017 SR1 - 14.1.10018.54792

I could not update or finalize a file. When I try to do it appears the error message "This file is not admitted" 

I have already repaired and reset but the problem is not solved

Trados Studio batch processing window showing an error message 'This file type is not supported' with one notified message and one error.

Thank you in advance for your help



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[edited by: Trados AI at 11:25 AM (GMT 0) on 29 Feb 2024]
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    ok - I took your RAR file and created a short video of everything working.  Perhaps this will help you reproduce what I'm doing and see if you still have this problem:

    If you do still the problem try using a new TM as it could be you have a problem with your TM.  If you do then try a repair on your TM with this app:

    https://appstore.rws.com/Plugin/41

    If that doesn't help then try a reset of Studio.  To do this just close Trados Studio and then rename this folder:

    c:\Users\%username%\AppData\Roaming\SDL\SDL Trados Studio\14.0.0.0\

    to c:\Users\%username%\AppData\Roaming\SDL\SDL Trados Studio\14.0.0.0_old\

    If you can't find this folder then you need to unhide your hidden files/folders:

    www.howtogeek.com/.../

    Then restart Trados Studio and see if that helped.

    Paul Filkin | RWS Group

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