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Hi everybody,
My computer died and I can't deactivate the license to use it on my laptop. I tried the offline deactivation method but it didn't work. Can someone help me with this?
Thanks in advance!
Hi everybody,
My computer died and I can't deactivate the license to use it on my laptop. I tried the offline deactivation method but it didn't work. Can someone help me with this?
Thanks in advance!
Claudia Dornelles We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00806370 .
Claudia Dornelles We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00806370 .
Thank you, problem solved!