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Studio closes as soon as I hit Ctrl+Enter after installing Service Release 1 for Trados 2022

Hayley

Hello

I installed the update Trados Studio 2022 SR1 - 17.1.6.16252 this afternoon.

I restarted my computer after the installation.

I can open a project, but as soon as I hit Ctrl+Enter, Studio crashes. I am attaching the error message here.

The error message appears to refer to the Multlingual Excel Filetype, but none of my open projects use this file type (and I have never used it in the past either).

Obviously this is a serious problem as I am prevented from working (or at least from confirming anything I translate).

Pending a solution/repair I am going to try and uninstall this update.

Hayley

Fullscreen sdlerror-2023710-17h29m27s.sdlerror.xml Download 
<SDLErrorDetails time="10/07/2023 17:29:31">
  <ErrorMessage>Method not found: 'Sdl.Core.Globalization.Language[] Sdl.Core.Globalization.Language.GetAllLanguages()'.</ErrorMessage>
  <Exception>
    <Type>System.MissingMethodException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
    <HelpLink />
    <Source>Multilingual.Excel.FileType</Source>
    <HResult>-2146233069</HResult>
    <StackTrace><![CDATA[   at Multilingual.Excel.FileType.FileType.Settings.LanguageMappingSettings..ctor()
   at Multilingual.Excel.FileType.Verifier.MultilingualExcelVerifier.get_LanguageMappingSettings()
   at Multilingual.Excel.FileType.Verifier.MultilingualExcelVerifier.Initialize(IDocumentProperties documentInfo)
   at Sdl.FileTypeSupport.Framework.Core.Utilities.BilingualApi.BilingualContentHandlerAdapter.Initialize(IDocumentProperties documentInfo)
   at Sdl.FileTypeSupport.Framework.Core.Utilities.BilingualApi.BilingualContentHandlerAdapter.Initialize(IDocumentProperties documentInfo)
   at Sdl.FileTypeSupport.Framework.Core.Utilities.BilingualApi.BilingualContentHandlerAdapter.Initialize(IDocumentProperties documentInfo)
   at Sdl.FileTypeSupport.Framework.Core.Utilities.BilingualApi.BilingualContentHandlerAdapter.Initialize(IDocumentProperties documentInfo)
   at Sdl.FileTypeSupport.Framework.Integration.AbstractBilingualProcessorContainer.Initialize(IDocumentProperties documentInfo)
   at Sdl.FileTypeSupport.Framework.Integration.MultiFileConverter.Initialize(IDocumentProperties documentInfo)
   at Sdl.FileTypeSupport.Framework.BilingualApi.AbstractBilingualContentProcessor.Initialize(IDocumentProperties documentInfo)
   at Sdl.FileTypeSupport.Framework.Integration.AbstractBilingualProcessorContainer.Initialize(IDocumentProperties documentInfo)
   at Sdl.TranslationStudio.Editor.TranslationEditor.SingleParagraphUnitBilingualParser.ParseNext()
   at Sdl.FileTypeSupport.Framework.Integration.FileExtractor.ParseNext()
   at Sdl.FileTypeSupport.Framework.Integration.MultiFileConverter.ParseNext()
   at Sdl.FileTypeSupport.Framework.Integration.MultiFileConverter.Parse()
   at Sdl.TranslationStudio.Editor.TranslationEditor.SegmentVerifier.Verify(ISegmentContainerNode segmentContainerNode, IParagraphUnitContainerNode paragraphContainerNode, IFileContainerNode fileContainerNode)
   at Sdl.TranslationStudio.Editor.TranslationEditor.TranslatableDocument.VerifySegment(ISegmentContainerNode segmentContainerNode, IParagraphUnitContainerNode paragraphContainerNode, IFileContainerNode fileContainerNode)
   at Sdl.TranslationStudio.Editor.TranslationEditor.SideBySideDocumentEditingView.VerifySegment()
   at Sdl.TranslationStudio.Editor.TranslationEditor.Actions.AbstractConfirmSegmentAction.ExecuteActiveSegment()
   at Sdl.TranslationStudio.Editor.TranslationEditor.Actions.AbstractConfirmSegmentAction.Execute()
   at Sdl.Desktop.Platform.Implementation.CommandBars.SimpleActionExecuter.Execute(ActionData actionData)
   at Sdl.Desktop.Platform.Implementation.ResourceLoggingInternalCommandExecuter`1.ExecuteWithResourceLogging(TCommandData commandData, String message)
   at Sdl.Desktop.Platform.Implementation.CommandBars.ActionService.ExecuteAction(IAction action, ActionOrigin origin, Boolean allowToggle)
   at Sdl.Desktop.Platform.Implementation.CommandBars.ActionService.ExecuteActionForShortcut(Keys shortcut)
   at Sdl.Platform.UI.StudioWindowForm.OnPreviewKeyDown(Keys keys)
   at Sdl.Platform.UI.GlobalKeysMessageFilter.PreFilterMessage(Message& m)
   at System.Windows.Forms.Application.ThreadContext.ProcessFilters(MSG& msg, Boolean& modified)
   at System.Windows.Forms.Application.ThreadContext.PreTranslateMessage(MSG& msg)
   at System.Windows.Forms.Application.ThreadContext.System.Windows.Forms.UnsafeNativeMethods.IMsoComponent.FPreTranslateMessage(MSG& msg)
   at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
   at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
   at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
   at Sdl.TranslationStudio.Application.Launcher.RunApplication()]]></StackTrace>
  </Exception>
  <Environment>
    <ProductName>Trados Studio</ProductName>
    <ProductVersion>Studio17</ProductVersion>
    <EntryAssemblyFileVersion>17.1.6.16252</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 10 Pro</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>1036</OperatingSystemLanguage>
    <CodePage>1252</CodePage>
    <LoggedOnUser>DESKTOP-HLEVA\Hayley LEVA</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>DESKTOP-HLEVA</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>16649468 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>
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  • +1 in reply to Jerzy Czopik

    Thank you for the prompt reply Jerzy. This put me on the right track. I had followed the instructions in the RWS email to update all plugins (also suggested by below) and got a message saying no updates were available, so assumed all was well. Prompted by your suggested fix, I went back into the plugins list and spotted one called 'Multilingual Excel FileType'. I deleted that, restarted Trados, and all appears to be well. I haven't deleted/re-installed my other plugins for now, but I'll know what to do if anything else goes wrong. Thank you! PS. I tried to delete the duplicate post (in the Installation & Licencing forum, but it doesn't look like I'm able to do that. If a moderator reads this and is able to do so - please go ahead!
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