Since a few days and only with a specific client, I have this error message « L'index était hors limites. Il ne doit pas être négatif et doit être niférieure à la taille de la collection (The index was out of range. It must not be negative and must be less than the size of the collection.) I cannot valid the segments, Trados crashes.
I have read about this issue but I have read any solution.
I have installed the new release both Multiterm and Trados but it doesn't help.
What version of Studio are you using, SR1?
You mentioned reading other cases without any solution - what have you tried apart from upgrading to SR1?
Is this across all projects or 1 particular one?
What you mean when you say
I cannot valid the segments,
I assume you mean confirm vs validate?
Could you please disable your TM's and see if that helps, when trying to confirm segments?
If confirming segments work without a TM enabled, then we know its TM related and you should try update them/it, by following this article
Please provide additional detail as I have seen this error that is linked to: importing docx, working with xliff as source files, checking files in/out using GroupShare, using the wrong file type with excel
Additional context will be helpful, as well as saving of the error stack trace and attaching it to this post.
Thank you
Lyds
Oana Nagy | RWS Group
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Hi Lydia,
Thank you for replying me and sorry for my bad english.
1) I am workung with Studio 2022 SR1
2) It happens only in all projects for a particular client which send me sdlppx packages
3) You assume well. I cannot confirm the segments. Either Studio closes suddently or the segment cannot be confirm and an error message appears saying «The index is out of range. It cannot be negative et has to be less than the size of the collection.
4) I try your suggestion to work without TM but the problem is still persists.
5) The problem doesn't appear for each segment. Sometimes, I can work normaly.
6) I don't understand what is the error stack trace you mentioned
7) My client said, the problem doesn't appear on his computer but I have no idea which version he is using
8) Source files are in Word (.docx)
Thank you
Laurence
Hi Lydia,
Thank you for replying me and sorry for my bad english.
1) I am workung with Studio 2022 SR1
2) It happens only in all projects for a particular client which send me sdlppx packages
3) You assume well. I cannot confirm the segments. Either Studio closes suddently or the segment cannot be confirm and an error message appears saying «The index is out of range. It cannot be negative et has to be less than the size of the collection.
4) I try your suggestion to work without TM but the problem is still persists.
5) The problem doesn't appear for each segment. Sometimes, I can work normaly.
6) I don't understand what is the error stack trace you mentioned
7) My client said, the problem doesn't appear on his computer but I have no idea which version he is using
8) Source files are in Word (.docx)
Thank you
Laurence
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