Trados can't be opened --> Error: "Index was out of range"

Hello everyone, 

I'm trying to open Trados studio but it keeps showing this error msg:

"Index was out of range. Must be non-negative and less than the size of the collection. Parameter name: index" 

I've tried to uninstall then reinstall the program, but the error is still there.
I've also checked the similar problems in the community, but all of them were discussing how to deal with the error after opening Trados studio, yet in my case, Trados doesn't even open.

Thank you

Error message window on Trados Studio stating 'Index was out of range. Must be non-negative and less than the size of the collection. Parameter name: index' with Knowledge Base and Community buttons and an OK button.



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[edited by: Trados AI at 11:42 AM (GMT 0) on 29 Feb 2024]
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