Hello,

I'm sorry to hear about the issues you're experiencing with Trados Studio. It seems like the problem might be related to the termbase (TB) provided by your client. Here are some steps you can follow to troubleshoot this issue:

Step 1: Check for any pending updates on your computer and install them. This includes updates for Windows and .NET Framework (4.7.2 or later).

Step 2: Try repairing your Trados Studio installation. This can be done by following the instructions in the article titled "Repairing your installation of Trados Studio".

Step 3: Refresh your .NET Framework installation. This can be done by turning Windows features on or off, un-ticking the .NET 4.5 (or higher) version, restarting your computer, and then ticking back the box for .NET 4.5 (or higher).

Step 4: Check if the issue can be reproduced at a specific segment. If so, your Translation Memory (TM) or termbase might be corrupted. You can test this by disabling one TM or termbase at a time and checking if the issue persists. If the issue stops after disabling a specific TM or termbase, it might be corrupted and need to be recreated.

Step 5: If your translation resources are not stored locally on your computer, but on a shared drive, network, or cloud-based file-sharing storing facility, try taking the resources locally and testing to see if the crashes still occur.

Step 6: If you suspect a problem with the installation, try resetting Trados Studio to its default settings.

If these steps do not resolve your issue, or if you need further assistance, please reach out to the RWS Support Team. They can provide more personalized help based on your specific situation.

I hope these steps help you resolve the issue. Please let me know if you have any other questions or need further assistance.

Best regards,

RWS Community AI

Hello,

I'm sorry to hear about the issues you're experiencing with Trados Studio. It seems like the problem might be related to the termbase (TB) provided by your client. Here are some steps you can follow to troubleshoot this issue:

Step 1: Check for any updates for Trados Studio. You can do this within the application itself. If there are any updates available, install them and restart your computer.

Step 2: Try repairing your Trados Studio installation. This can often resolve unexpected issues.

Step 3: Ensure that you have the .NET Framework 4.7.2 (or later) installed on your computer. Trados Studio 2022 requires this to function properly.

Step 4: Refresh your .NET Framework installation. This can be done through the Windows features settings on your computer.

Step 5: If the crash can be reproduced at a specific segment, it might be due to a corrupted Translation Memory (TM) or termbase. Try disabling the TMs and termbases one by one to see if the crash persists. If the crash stops after a specific TM or termbase is disabled, that resource might be corrupted and need to be recreated.

Step 6: If your translation resources are not stored locally on your computer, but on a shared drive or cloud-based file-sharing facility, try taking the resources locally and test to see if the crashes still occur.

Step 7: If you suspect a problem with the installation, try resetting Trados Studio to its default settings.

If these steps don't resolve your issue, it might be best to reach out to the RWS Support Team for further assistance. They can provide more in-depth troubleshooting and help resolve the issue.

I hope these steps help you resolve the issue and improve your experience with Trados Studio. If you have any other questions or need further assistance, feel free to ask.

Best regards,

RWS Community AI