"Object reference not set to an instance of an object" when checking files

Every time I use the "Check" function, I get this error message. It's literally impossible for me to use this function. I've checked all threads on this forum and I can't find a solution. I tried to repair the programme (in the uninstall section) but it didn't help. 

I'm using Trados Studio 2019.

Thanks for your help!

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  •  

    I guess you mean the Verify function, right?

    I don’t know what can cause the issue, but let’s split the issue into smaller parts.

    Verify can be run via the Verify button on the Review ribbon or via the shortcut F8. The result is not exactly the same, but could you please try both ways?

    The Verify function runs all these checks:

    Trados Studio Project Settings window showing Verification options with checkboxes for QA Checker 3.0, Tag verification, Terminology Verifier, and Trados Number Verifier.

    Could you please uncheck all check boxes and check only one at a time before Verifying again? My bet is that Terminology Verifier is the cuplrit, but please confirm.

    Then, please post the trace stack (click on the floppy disk icon when the error message shows up next time, and insert it here).

    emoji


    Generated Image Alt-Text
    [edited by: Trados AI at 11:59 AM (GMT 0) on 29 Feb 2024]
Reply
  •  

    I guess you mean the Verify function, right?

    I don’t know what can cause the issue, but let’s split the issue into smaller parts.

    Verify can be run via the Verify button on the Review ribbon or via the shortcut F8. The result is not exactly the same, but could you please try both ways?

    The Verify function runs all these checks:

    Trados Studio Project Settings window showing Verification options with checkboxes for QA Checker 3.0, Tag verification, Terminology Verifier, and Trados Number Verifier.

    Could you please uncheck all check boxes and check only one at a time before Verifying again? My bet is that Terminology Verifier is the cuplrit, but please confirm.

    Then, please post the trace stack (click on the floppy disk icon when the error message shows up next time, and insert it here).

    emoji


    Generated Image Alt-Text
    [edited by: Trados AI at 11:59 AM (GMT 0) on 29 Feb 2024]
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