Problem with license activation

I have reinstalled on my computer SDL Trados Studio 2015 but when I enter the activation code I get the following message:

Error message stating 'Activation failed. Could not connect to the activation server. Check the activation server address in the provider settings.' with an OK button.

I tried Offline activation but I the only option I see in my RWS Account is the following:

Options in RWS Account showing 'Can't deactivate online? - Deactivate offline' and 'Reset License'.

I need to activate offline my product and not to deactivate it. 

Do you have any advice?



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[edited by: Trados AI at 12:00 PM (GMT 0) on 29 Feb 2024]
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