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Error on downloading updates for plugins from Trados 2021 notifications pane

Jesus Duran

Hello I am running Sdl trados studio 2021 and when trying to download updates for intslled plugins from the notification pane, it arises an error saying that there is an error on the downloading.

Could anyone from you help me solve this problem?

Thanks in advance
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    Hello,

    I understand you're having trouble updating your plugins in Trados Studio 2021. Here's a step-by-step guide to help you resolve this issue:

    Step 1: Close Trados Studio if it's currently open.

    Step 2: Navigate to the following location on your computer: C:\Users\YourUsername\AppData\Roaming\SDL\Trados Studio\16\Plugins\Packages. Please replace "YourUsername" with your actual username.

    Step 3: In this folder, find and delete the plugin that you're trying to update.

    Step 4: Now, you can download the latest version of the plugin. You can do this either directly in Trados Studio via the Integrated App Store or by visiting the RWS AppStore.

    Step 5: If you're downloading from the RWS AppStore, once the download is complete, double-click the .sdlplugin file to install it.

    Step 6: If you're downloading directly in Trados Studio, go to the "Add-Ins" tab, click on "AppStore," and then "Refresh" to see the latest updates. Find the plugin you want to update, click on it, and then click "Download."

    Step 7: Once the plugin is installed, restart Trados Studio.

    I hope this helps! If you continue to experience issues, please let me know.

    Best regards,

    RWS Community AI
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