Unable to open my professional license of Trados Studio 2022. I reset the license and still got the message: Error "Index is out of range. Must be non-negative and less than the size of the collection.".

I tried two repair options as suggested by my Trados business consultant:

1- Run a repair installation. 

2- Reset Trados Studio basic settings.

Neither workaround solved the problem. I got the same message again. 

One fact that might not be related but worth mentioning is that I was using my license in the US and now I moved to Canada and I haven't been able to open Trados since I moved to Canada.

Any help would be appreciated. This is the information for the error:

<SDLErrorDetails time="9/1/2023 10:00:59 AM">
<ErrorMessage>Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index</ErrorMessage>
<Exception>
<Type>SimpleInjector.ActivationException, SimpleInjector, Version=5.0.0.0, Culture=neutral, PublicKeyToken=984cb50dea722e99</Type>
<HelpLink />
<Source>SimpleInjector</Source>
<HResult>-2146233088</HResult>
<StackTrace><![CDATA[ at SimpleInjector.InstanceProducer.GetInstance()
at SimpleInjector.Internals.ContainerControlledCollection`1.GetInstance(InstanceProducer producer)
at SimpleInjector.Internals.ContainerControlledCollection`1.CopyTo(TService[] array, Int32 arrayIndex)
at System.Collections.Generic.List`1..ctor(IEnumerable`1 collection)
at System.Linq.Enumerable.ToList[TSource](IEnumerable`1 source)
at Sdl.Platform.UI.Wizard.Framework.WizardBuilder.BuildWizardPages[TSharedData](TSharedData sharedData, IWizardWindowViewModel wizardWindowVm)
at Sdl.Platform.UI.Wizard.Framework.WizardBuilder.Build[TSharedData](TSharedData sharedData)
at Sdl.Platform.UI.Wizard.Framework.WizardBuilder.Build[TSharedData,TBackendService](TSharedData sharedData)
at Sdl.TranslationStudio.Common.SetupWizard.SetupWizardLauncher.Execute()
at Sdl.Desktop.Platform.Implementation.Studio.ExecuteStartupExtensions(ISplashScreen splashScreen, IEnumerable`1 startUpActions)
at Sdl.Desktop.Platform.Implementation.Studio.Run(ISplashScreen splashScreen, IPluginLoaderService pluginLoaderService, ICommandLineParsingService commandLineParsingService, IUserSettingsService userSettingsService, IEnumerable`1 startUpActions)
at Sdl.TranslationStudio.Application.Launcher.RunApplication()]]></StackTrace>
<InnerException>
<Type>System.ArgumentOutOfRangeException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
<ParamName>index</ParamName>
<HelpLink />
<Source>mscorlib</Source>
<HResult>-2146233086</HResult>
<StackTrace><![CDATA[ at System.ThrowHelper.ThrowArgumentOutOfRangeException(ExceptionArgument argument, ExceptionResource resource)
at System.Collections.Generic.List`1.get_Item(Int32 index)
at Sdl.TranslationStudio.Common.SetupWizard.UserProfileWizardPageViewModel..ctor(IUserSettingsService userSettingsService, IMessageService messageService, IOpenFileDialog openFileDialog, IUserProfileFactory userProfileFactory)
at lambda_method(Closure )
at SimpleInjector.InstanceProducer.BuildAndReplaceInstanceCreatorAndCreateFirstInstance()
at SimpleInjector.InstanceProducer.GetInstance()]]></StackTrace>
</InnerException>
</Exception>
<Environment>
<ProductName>Trados Studio</ProductName>
<ProductVersion>Studio17</ProductVersion>
<EntryAssemblyFileVersion>17.1.6.16252</EntryAssemblyFileVersion>
<OperatingSystem>Microsoft Windows 10 Enterprise</OperatingSystem>
<ServicePack>NULL</ServicePack>
<OperatingSystemLanguage>1033</OperatingSystemLanguage>
<CodePage>1252</CodePage>
<LoggedOnUser>FF\cm311486</LoggedOnUser>
<DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
<ComputerName>W10-PRS107</ComputerName>
<ConnectedToNetwork>True</ConnectedToNetwork>
<PhysicalMemory>6290932 MB</PhysicalMemory>
</Environment>
</SDLErrorDetails>