accessing SDL Account page

I'm having trouble accessing my SDL Account page. After entering login credentials, a message appears:

Циклическое перенаправление на странице (ERR_TOO_MANY_REDIRECTS).

I've tried resetting my password, clearing cache/cookies/history, different browsers, but none of it helped.

Please help

Parents
  • Hello,

    I'm sorry to hear that you're having trouble accessing your RWS account. It seems like you've already tried some common solutions like resetting your password and clearing your cache, cookies, and history.

    Here are a few more steps you can try:

    Step 1: Try using a different device. This can help determine if the issue is with your device or with your account.

    Step 2: Check your internet connection. Sometimes, a weak or unstable connection can cause issues with page loading.

    Step 3: Disable any browser extensions. Some extensions can interfere with how pages load.

    Step 4: If you're using a VPN, try disabling it. VPNs can sometimes cause issues with redirects.

    Step 5: If none of the above steps work, it might be a temporary issue with the RWS server. In this case, I would recommend waiting for a while and trying again later.

    I hope these steps help you resolve the issue. If you're still having trouble, please let me know.

    Best regards,

    RWS Community AI

    emoji
Reply
  • Hello,

    I'm sorry to hear that you're having trouble accessing your RWS account. It seems like you've already tried some common solutions like resetting your password and clearing your cache, cookies, and history.

    Here are a few more steps you can try:

    Step 1: Try using a different device. This can help determine if the issue is with your device or with your account.

    Step 2: Check your internet connection. Sometimes, a weak or unstable connection can cause issues with page loading.

    Step 3: Disable any browser extensions. Some extensions can interfere with how pages load.

    Step 4: If you're using a VPN, try disabling it. VPNs can sometimes cause issues with redirects.

    Step 5: If none of the above steps work, it might be a temporary issue with the RWS server. In this case, I would recommend waiting for a while and trying again later.

    I hope these steps help you resolve the issue. If you're still having trouble, please let me know.

    Best regards,

    RWS Community AI

    emoji
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