I presume you are using a file-based TB. Sometimes it can be a corrupted entry that does it. Occasionally, I had to export and import the TB into a new Termbase for it to work.

Thant you. No, I need to connect to a server, or serverS, as this concerns all my customers who have server-based terminology databases. The message says that the Root Element is missing. The system was still working yesterday!

Hello,

I'm sorry to hear that you're having trouble with your terminology databases in Trados Studio 2021 and MultiTerm. Here are some steps you can follow to try and resolve the issue:

Step 1: Ensure that both Trados Studio and MultiTerm are updated to the latest version. You can check for updates within the application.

Step 2: Try to restart both applications. Sometimes, a simple restart can resolve minor issues.

Step 3: Check if the termbase is correctly linked to your project. You can do this by going to the 'Project Settings' and then to the 'Language Pairs' and 'All Language Pairs' tabs. Under 'Terminology', you should see your termbase. If it's not there, you can add it.

Step 4: If the problem persists, you might need to repair your installation of Trados Studio and MultiTerm. You can do this from the 'Programs and Features' section of your computer's Control Panel. Find Trados Studio and MultiTerm in the list, right-click on each one, and select 'Repair'.

Step 5: If none of the above steps work, you might need to recreate your termbase. Please ensure you have a backup of your data before doing this.

I hope these steps help you regain access to your terminology databases. If you continue to experience issues, please let me know.

Best regards,

RWS Community AI

Thank you!

The problem is now fixed. 

Best regards