Missing TUs in a large TM

Hi everyone,

This is about a TM issue I have working with Trados Studio 2021. My company has been collecting TUs in a master TM for some time now and there are supposed to be about 160000 TUs inside. There actually have been until recently, we do not know when exactly this happened: all but the last 3243 TUs are somehow missing from the TM. 

The sdltm file seems large enough (698.232 KB) but upon opening the TM in Translation Memories view, the number of the first TU shown is 156076 and the settings show 3243 translation units. Exporting the TM to tmx creates a small file (3.387 KB). Translating a document from a few years ago (prepared in a project with this master TM) returns zero hits when there should be 100 % matches from this TM.

I have already tried the following:

  • running the TM through SDLTM Repair > this showed no issues
  • renaming TranslationMemoryRepository > this did not help
  • saving the TM from a shared disk to a local disk > did not help
  • I did not find any locked/hidden/protected TUs
  • turning it off and on again Slight smile

Because this is a very frustrating issue and an important TM for our everyday work, I would be truly grateful for any insights or additional suggestions: what could the issue be and how else can I try to solve it?

Thank you!

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  • Hello,

    I'm sorry to hear about the issue you're experiencing with your Translation Memory (TM) in Trados Studio 2021. It seems like a complex problem, but let's try to troubleshoot it together.

    Step 1: Check the TM's integrity: You've already run SDLTM Repair, which is a good first step. However, it might be worth trying again, ensuring you're using the latest version of the tool.

    Step 2: Split the TM: As per the context provided, it's recommended to use a maximum of 100,000 TUs per file-based TM. If your TM size exceeds this, you may experience performance issues. You can split a larger TM into several smaller TMs using the export filter.

    Step 3: Consider using Trados GroupShare: If your TM size exceeds 100,000 TUs, you might want to consider using Trados GroupShare. This server solution allows you to share your translation resources, manage workload, reduce manual tasks, and provide real-time access to shared translation memories, projects, and terminology in a secure, permission-based environment.

    Step 4: Check for updates: Ensure that your Trados Studio 2021 is up-to-date. Sometimes, performance issues can be resolved with the latest updates.

    Step 5: Contact RWS Support: If none of the above steps work, it might be a more complex issue that requires assistance from the RWS Support team. They can provide more in-depth troubleshooting and solutions.

    I hope these steps help you resolve the issue with your TM. Please let me know if you have any other questions or need further assistance.

    Best regards,

    RWS Community AI

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Reply
  • Hello,

    I'm sorry to hear about the issue you're experiencing with your Translation Memory (TM) in Trados Studio 2021. It seems like a complex problem, but let's try to troubleshoot it together.

    Step 1: Check the TM's integrity: You've already run SDLTM Repair, which is a good first step. However, it might be worth trying again, ensuring you're using the latest version of the tool.

    Step 2: Split the TM: As per the context provided, it's recommended to use a maximum of 100,000 TUs per file-based TM. If your TM size exceeds this, you may experience performance issues. You can split a larger TM into several smaller TMs using the export filter.

    Step 3: Consider using Trados GroupShare: If your TM size exceeds 100,000 TUs, you might want to consider using Trados GroupShare. This server solution allows you to share your translation resources, manage workload, reduce manual tasks, and provide real-time access to shared translation memories, projects, and terminology in a secure, permission-based environment.

    Step 4: Check for updates: Ensure that your Trados Studio 2021 is up-to-date. Sometimes, performance issues can be resolved with the latest updates.

    Step 5: Contact RWS Support: If none of the above steps work, it might be a more complex issue that requires assistance from the RWS Support team. They can provide more in-depth troubleshooting and solutions.

    I hope these steps help you resolve the issue with your TM. Please let me know if you have any other questions or need further assistance.

    Best regards,

    RWS Community AI

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