plugins not working after update to Trados Studio 2022 SR1 - 17.1.8.17828

Hello,

I am encountering some problems after the last Trados Studio update. My current version is "Trados Studio 2022 SR1 - 17.1.8.17828".

I need to upgrade some TMX files to SDLTM.

I click on this button:

Trados Studio interface showing the 'Upgrade Translation Memories Migration' button highlighted with a red arrow.

And I get this error message:

Error message window in Trados Studio stating 'Method not found: Void Sdl.Desktop.Platform.Services.IMessageService.ShowError(System.Windows.Forms.IWin32Window, System.String)'.

Its details are reported here below:

<SDLErrorDetails time="27/09/2023 11:00:57">
  <ErrorMessage>Method not found: 'Void Sdl.Desktop.Platform.Services.IMessageService.ShowError(System.Windows.Forms.IWin32Window, System.String)'.</ErrorMessage>
  <Exception>
    <Type>System.MissingMethodException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
    <HelpLink />
    <Source>Sdl.TranslationStudio.TranslationMemoryMigration.UI</Source>
    <HResult>-2146233069</HResult>
    <StackTrace><![CDATA[   at Sdl.TranslationStudio.TranslationMemoryMigration.UI.Actions.TranslationMemoryMigrationAction.Execute()
   at Sdl.Desktop.IntegrationApi.AbstractAction.Sdl.Desktop.IntegrationApi.Extensions.Internal.IAction.Execute()
   at Sdl.Desktop.IntegrationApi.Internal.Adaptors.InternalActionAdaptor.Execute()
   at Sdl.Desktop.Platform.Implementation.CommandBars.SimpleActionExecuter.Execute(ActionData actionData)
   at Sdl.Desktop.Platform.Implementation.ResourceLoggingInternalCommandExecuter`1.ExecuteWithResourceLogging(TCommandData commandData, String message)
   at Sdl.Desktop.Platform.Implementation.CommandBars.ActionService.ExecuteAction(IAction action, ActionOrigin origin, Boolean allowToggle)
   at Sdl.Platform.UI.IgCommandBarAction.Execute()
   at Sdl.Platform.UI.IgCommandBarAction._lazyButtonTool_ToolClick(Object sender, ToolClickEventArgs e)
   at Infragistics.Win.UltraWinToolbars.ToolBase.OnToolClick(ToolClickEventArgs e)
   at Infragistics.Win.UltraWinToolbars.UltraToolbarsManager.OnToolClick(ToolClickEventArgs e)
   at Infragistics.Win.UltraWinToolbars.UltraToolbarsManager.FireEvent(ToolbarEventIds id, EventArgs e)
   at Infragistics.Win.UltraWinToolbars.ToolBase.OnToolClick()
   at Infragistics.Win.UltraWinToolbars.ButtonToolUIElement.DoClickProcessing(MouseEventArgs e)
   at Infragistics.Win.UltraWinToolbars.ButtonToolUIElement.OnMouseUp(MouseEventArgs e)
   at Infragistics.Win.ControlUIElementBase.ProcessMouseUpHelper(Object sender, MouseEventArgs e)
   at Infragistics.Win.ControlUIElementBase.ProcessMouseUp(Object sender, MouseEventArgs e)
   at Infragistics.Win.Utilities.ProcessEvent(Control control, ProcessEvent eventToProcess, EventArgs e)
   at Infragistics.Win.UltraWinToolbars.UltraToolbarsDockArea.OnMouseUp(MouseEventArgs e)
   at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)]]></StackTrace>
  </Exception>
  <Environment>
    <ProductName>Trados Studio</ProductName>
    <ProductVersion>Studio17</ProductVersion>
    <EntryAssemblyFileVersion>17.1.8.17828</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 10 Pro</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>1033</OperatingSystemLanguage>
    <CodePage>1252</CodePage>
    <LoggedOnUser>DAVE10-DELL\dave10_Dell</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>DAVE10-DELL</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>8286760 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>

How can I make the Memory update plugin work?

I have uninstalled all plugins, restarted Trados, installed previous plugins and restarted Trados but the problem is still there.



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[edited by: Trados AI at 12:26 PM (GMT 0) on 29 Feb 2024]
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