I have recently changed my laptop to a brand new one and, when installing Studio 2021 SR2 for the first time, this error message pops up and then Trados closes itself when I click on "OK": "Nombre desconocido. (Excepción de HRESULT : 0x80020006 (DISP_E_UNKNOWNNAME))".
I have tried uninstalling and installing again, but nothing seems to work. Could anyone please help me? This is kind of urgent!!
Thanks a lot for your help
Does this KB article help?
gateway.sdl.com/.../communityknowledge
Paul Filkin | RWS Group
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Not in my case. However, I was told by another user that in his case a Windows update fixed it, so I also tried updating mine and that solved the problem for me too.
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