Daniela Wittmeier 

It's more helpful to share the stacktrace itself as text and not a screenshot.  You can save the error stack from the message by clicking on the little disk symbol, saving to your desktop and then attach the file to your post.

However, did you update the plugin or did you try to use the old one in the updated Trados Studio?

Hi Paul,

Thank you for your reply. I downloaded the plugin again after I updated Trados Studio because it wasn't shown as an available option in the Translation Memory and Automated Translation menu. I then followed the instructions on renaming all the folders that might be causing the issue, but to no avail. Trados Studio curiously also now just shuts down when I hit Shift + Enter to confirm a segment. It seems to only do that for very few segments but for those repeatedly. 

Anyway, this is the error stack I now get when I add and log in to Language Weaver for Automated Translation:

This XML file does not appear to have any style information associated with it. The document tree is shown below.

<SDLErrorDetails time="07/11/2023 16:49:55">

<ErrorMessage>Object reference not set to an instance of an object.</ErrorMessage>

<Exception>

<Type>System.NullReferenceException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>

<HelpLink/>

<Source>LanguageWeaver</Source>

<HResult>-2147467261</HResult>

<StackTrace>

<![CDATA[ at Sdl.Community.MTCloud.Provider.Studio.TranslationProvider.SdlMTCloudTranslationProvider.get_Name() at Sdl.TranslationStudio.Common.TranslationMemory.TranslationMemoriesControl.VerifyLanguages(ProjectCascadeEntryItem entry) at Sdl.TranslationStudio.Common.TranslationMemory.TranslationMemoriesControl.pluginContextMenuStripItem_Click(Object sender, EventArgs e) at System.Windows.Forms.ToolStripItem.RaiseEvent(Object key, EventArgs e) at System.Windows.Forms.ToolStripMenuItem.OnClick(EventArgs e) at System.Windows.Forms.ToolStripItem.HandleClick(EventArgs e) at System.Windows.Forms.ToolStripItem.HandleMouseUp(MouseEventArgs e) at System.Windows.Forms.ToolStripItem.FireEventInteractive(EventArgs e, ToolStripItemEventType met) at System.Windows.Forms.ToolStripItem.FireEvent(EventArgs e, ToolStripItemEventType met) at System.Windows.Forms.ToolStrip.OnMouseUp(MouseEventArgs mea) at System.Windows.Forms.ToolStripDropDown.OnMouseUp(MouseEventArgs mea) at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks) at System.Windows.Forms.Control.WndProc(Message& m) at System.Windows.Forms.ScrollableControl.WndProc(Message& m) at System.Windows.Forms.ToolStrip.WndProc(Message& m) at System.Windows.Forms.ToolStripDropDown.WndProc(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) ]]>

</StackTrace>

</Exception>

<Environment>

<ProductName>Trados Studio</ProductName>

<ProductVersion>Studio17</ProductVersion>

<EntryAssemblyFileVersion>17.1.8.17828</EntryAssemblyFileVersion>

<OperatingSystem>Microsoft Windows 11 Pro</OperatingSystem>

<ServicePack>NULL</ServicePack>

<OperatingSystemLanguage>1031</OperatingSystemLanguage>

<CodePage>1252</CodePage>

<LoggedOnUser>THINKYPINKY\dedou</LoggedOnUser>

<DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>

<ComputerName>THINKYPINKY</ComputerName>

<ConnectedToNetwork>True</ConnectedToNetwork>

<PhysicalMemory>16511244 MB</PhysicalMemory>

</Environment>

</SDLErrorDetails>

Hi Paul,

Thank you for your reply. Not sure what just happened. I typed a lengthy reply and copied the error stack as text in to the reply as well and when I hit "Reply" I got a message that my message was flagged as scam...?

So here it goes again. I downloaded Language Weaver again after updating Trados Studio because it wasn't shown as an option to add in the Translation Memory and Automated Translation menu. I then followed the joyous instructions of renaming all of the folders that might possibly cause the issue etc.

I will copy the error stack in a seperate reply, just in case it gets flagged as spam again...

Daniela Wittmeier 

Daniela Wittmeier said:

and copied the error stack as text

Don't do that.

Paul said:

You can save the error stack from the message by clicking on the little disk symbol, saving to your desktop and then attach the file to your post.

Save the XML and attach it... it's not only easier for us to read but it's also more likely to escape the clutches of the automated spam filter.

Daniela Wittmeier 

I just approved your spam post and moved the text into a code block.

Hi Paul,

Thanks for that. It didn't let me attach anything to the reply message, that's why I copied it in

Daniela Wittmeier 

Daniela Wittmeier said:

It didn't let me attach anything to the reply message, that's why I copied it in

Just for next time...

You can absolutely attach the XML file you save.

Daniela Wittmeier 

Thanks for the error stack.  It definitely looks as though you have not got the correct version of the plugin installed.

Daniela Wittmeier said:

I then followed the joyous instructions of renaming all of the folders

If I read this literally you seem to have renamed all the folders AFTER installing the plugin.  Please close Studio and delete these folders:

%APPDATA%\Trados\Trados Studio\17\Plugins

%LOCALAPPDATA%\Trados\Trados Studio\17\Plugins

c:\ProgramData\Trados\Trados Studio\17\Plugins

Once done restart Studio and only reinstall the apps you need via the integrated appstore in Studio.  You can do them all in one go just by selecting and installing, then restart Studio.  So it won't take long.

Hi Paul,
I'm not sure what I'm doing wrong. I followed your instructions to a T, and yet I get another error message. I can't attach it the way you showed because it doesn't open a browse optiona and when I copy the file path in the file/URL field, it says this