Value cannot be null. Parameter name: cookie

I've run into the "value cannot be null" error for 3 different project packages sent by a client. I didn't really find the previous tickets on this issue helpful.

I've got Freelance subscription and using Trados Studio 2022. I also got Trados Studio 2021 installed as backup.

I have tried:

- Updating Trados

- Updating plug-ins

- Restarting program + restarting computer several times

- Opening the projects in Trados Studio 2021. Here, two termbases are unavailable and I can open the file, but basically do not have access to anything useful.

- Enabling/disabling termbases and TMs with various results - sometimes it opens (with object reference error), sometimes it doesn't make a difference.

- Removing termbases with no different result.

Lastly, I was re-sent one of the projects without the termbases and it could open without issue. But I am still curious as to what the issue is, because the termbases would be nice to have.

Error dialog box in Trados Studio with a message 'Value cannot be null. Parameter name: cookie' and a stack trace listing multiple Trados Studio internal methods.

Kind regards



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[edited by: RWS Community AI at 12:46 PM (GMT 0) on 14 Nov 2024]
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    It seems to be MultiTerm related so this makes me think you may not have the matching versions of MultiTerm installed.

    For example:

    Trados Studio 2022 - 17.2.9.18688
    MultiTerm 2022 - 17.2.2.2737

    Trados Studio 2021 - 16.2.12.9338
    MultiTerm 2021 - 16.2.1.1044

    Paul Filkin | RWS Group

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