Veronika 

Try a reset.  To do this just close Trados Studio and then rename this folder:

c:\Users\%username%\AppData\Roaming\Trados\Trados Studio\Studio17\

to c:\Users\%username%\AppData\Roaming\Trados\Trados Studio\Studio17_old\

If you can't find this folder then you need to unhide your hidden files/folders:

www.howtogeek.com/.../

Then restart Trados Studio and see if that helped.

Hi Paul,

But we have Studio22. 

I suppose in this case we should look for c:\Users\%username%\AppData\Roaming\Trados\Trados Studio\Studio22\ ?

Veronika 

 Veronika 

Studio17 is 2022.  There is no Studio22.

We have marketing brand names and we have version numbers.

Trados Studio 2022 - 17.2.9.18688

17 - is the major version
.2 - is the service release version and will change once we have new service releases
.9 - this represents the CU number
.18688 - this is our internal build number

So for older versions it would be this:

Trados Studio 2021 - 16.2.12.9338
Trados Studio 2019 SR2 - 15.2.8.3007
Trados Studio 2017 SR1 - 14.1.10018.54792
Trados Studio 2015 SR3 - 12.3.5281.10
Trados Studio 2014 SP2 - 11.2.4435.12
Trados Studio 2011 SP3 - 10.5.3191.0

The build numbers are sequential (apart from 13 ;-)), and the marketing name relates to when we release...ish.

We solved it! :-)Thanks for your help!

Kind regards,

Veronika