Message window keeps popping up

Question

This question has been asked before, years ago, but no proper solution was provided, as far as I can see. The message window keeps popping up when I'm translating and I can't get rid of it. There are always a lot of false errors and warnings, such as tags and numbers (question for another day), so correcting the errors is not a solution. So far I have closed the window (it just pops up again a couple of segmenst later, again and again), clicked on "delete all messages" (new so called errors makes the messages window pop up again), turned off all verifications under Options and under Project Settings, and I have reset the windows layout under the View tab in the Editor window. Nothing works. Please help, this is incredibly annoying! I use Trados Studio 2022, SR2. 
 
 Kind regards 
 
 Rosanna Lithgow

Alison Field · Answer

Rosanna Lithgow 
 Hi Rosanna, 
 You said you'd turned off all verifications via Options and project settings, but I'm not sure you have because you definitely can stop verification happening when you confirm a segment via File > Options, by unticking the box shown here: 
 
 All settings made via File > Editor in the window above will work unaffected by project settings because they don't appear in project settings. 
 This being said, any setting under Options that also exists under Project settings will be overruled by the same setting in Project settings. This is because individual clients will have different requirements, that they can set in the project settings they send with project packages, or you can set them to suit individual clients. It's logical. 
 I digress... I use the above setting because I prefer verifying the whole job when I have finished, using F8 or clicking on 'Verify' on the Review ribbon tab: 
 
 Another point in favour of turning verification off via File>Options is that it improves the speed of Studio. 
 I hope that the above helps, rather than confusing the issue... 
 All the best, 
 Ali

Alison Field · Answer

Rosanna Lithgow Elisa Maxim Manon Gauvin 
 Hi all, 
 I can't reproduce this but I have created a customised layout and have pinned the Messages window to a window containing Comments, TQAs and Translation Results. 
 I have nothing floating and my Preview window, when opened, has nothing pinned to it. 
 Perhaps it would be possible to try customising the layout so that it works for you? 
 All the best, 
 Ali

Alison Field · Answer

Aubeline Brandamir Elisa Maxim 
 Hi Aubeline, 
 I cannot reproduce this, maybe because I have my Messages window pinned as one of the tabs behind my Translation Results window at the bottom of my Trados screen. 
 All the best, 
 Ali

Alison Field · Answer

Aubeline Brandamir Elisa Maxim 
 Hi again Aubeline, 
 If you have followed all the steps above, I cannot think what could be causing this. Having the Messages window open and pinned will not trigger verification after each segment. That which is slowing Trados down is the actual verification process that takes place after each segment, which should be prevented when you confirm a segment via File > Options, by unticking the box highlighted here: 
 
 I hope Elisa or one of the other support team members can find a solution for you. 
 All the best, 
 Ali

Jerzy Czopik · Answer

Rosanna Lithgow 
 This is a desired behavior, as the messages are necessary to deliver a high quality translation. Instead of trying to get rid of this window, simply place it somewehere on your screen (not hidden behind Studio), where it will be more convenient to you. If you simply close it, it will pop up with the next error found in segment. And I think it will come even if you deselect segment verification, as not all errors will be omitted.

Alison Field · Answer

Aubeline Brandamir Jerzy Czopik 
 Hi Aubeline, hi Jerzy, 
 I always run my verifications at the end of a job, never after each segment. 
 I always have 'Enable verification of segment' unticked as displayed above, via: File > Options > Editor > Automation > After confirming segments manually > (untick) Enable verification of segment. 
 My Messages window is always present, but pinned as above behind my Translation results, where it remains until I need it. 
 In the project settings, no verification is unticked, but no verification takes place until I want it to. 
 
 Trados never switches to the Messages window, because it is not running the verifications when I confirm each segment. 
 Aubeline is finding that, even though she has unticked 'Enable verification of segment', once she has used the Preview function, she is still finding that verification takes place again each time she confirms a segment. 
 I cannot reproduce that scenario. I don't use the Preview function because it annoys me but when I do what Aubeline describes, it does not switch verification on confirm segment back on again. 
 Thus, either Aubeline's settings are different to mine, or her Trados setup is faulty. 
 Aubeline, there are other things that you can do to speed up Trados, for example: 
 You can turn off Match Repair in your project settings (or via File > Options if you always create a new project based on your profile settings) 
 
 Turn off fragment matching under File > Options 
 
 The above setting isn't in project settings so affects all projects old and new. 
 You can turn off Concordance searches if you want to: 
 
 Every little helps. 
 The one setting that I always have turned OFF is 'Enable LookAhead' also under File>Options>Automation: 
 
 Unticking this box will prevent Trados searching for the content ahead of the segment you're currently working in. If you have a powerful setup, LookAhead can streamline your translation process so your work is more efficient and faster. If you do not have a powerful setup, LookAhead will slow Trados down. 
 Changing the above settings will help your speed but, Aubeline, if your settings are as I described earlier in this thread 6 months ago to Rosanna, you should not be experiencing verification on confirmation of each segment. 
 The best thing would be for you to start a new thread and ask for someone at Trados to take a look at your setup. 
 Here are my instructions on how to do that: 
 Click the +New button top right of this screen to create a new thread, write a short heading then ask your question again and ask specifically for someone to contact you from RWS Support. 
 The staff at RWS can only generate one Support Case per thread so this is why you need to start a new thread if you would like someone to help you with your specific problem; they can then look at your Trados setup remotely if required. Give as many details of the problem as you can, and, for example which version of both Studio and MultiTerm you are using (they need to be the right version for each other) and what steps cause the issue to arise. 
 All the best, Ali 
 PS: If you'd like to learn more about this or any other aspect of using Trados, you can ask for free training by going here: Ideas for training Please click on the link then add a new post explaining what you would like to learn, including details that will help so that others will want to vote for your idea!

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Message window keeps popping up

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