Hi Kateřina Kubešová 

This is the correct link to the app: https://appstore.rws.com/Plugin/103

Please make sure you install the compatible version of the app, restart Trados and let us know if you manage to open your wsxz packages.

Kind regards,

Hi Elisa,
thanks but this did not help unfortunately. I am afraid there is not "my" version of software in the drop-down list (I have Trados Studio 2021 SR2 - 16.2.12.9338).

I have already downloaded the last option before, installed it but nothing has changed. The only packages I can choose from are *.sdlppx and *.sdlrpx

Any other tips?

Thanks a lot!

Hi Elisa,
thanks but this did not help unfortunately. I am afraid there is not "my" version of software in the drop-down list (I have Trados Studio 2021 SR2 - 16.2.12.9338).

I have already downloaded the last option before, installed it but nothing has changed. The only packages I can choose from are *.sdlppx and *.sdlrpx

Any other tips?

Thanks a lot!

Kateřina Kubešová have you closed your Trados Studio before installing that version of the WorldServer components? If not, please try that.

Otherwise: please update your Studio 2021 version to the latest version (go to Help/Check for Updates) and try again.

Dear Caterina, yes, I have closed Trados Studio before installing the components. And I have the latest version of Studio 2021 as written above (Trados Studio 2021 SR2 - 16.2.12.9338). Unfortunately nothing helps here :-(

Kateřina Kubešová , please close Trados Studio. Then download this zip file "Studio 2021 CU4 and below (16.2.1739).zip" from this FTP location:

https://centralftp.sdl.com/?u=2XCVAx8CMQnuDw&p=PEMWh26cn9En8K

Once downloaded, unzip it and run the MSI file to install it. Finally, re-open Trados Studio and let me know if the "Open worldServer Package" button on the "Projects" page is available.

Yes! It is working now. Thanks a lot Caterina!

Wonderful! Have a great day!