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Good morning. I am unable to sign in to Trados 2019. I get a "Script error" (various repetitions) and nothing else. I have changed the password, but that has not helped. Can you help, please?
Good morning. I am unable to sign in to Trados 2019. I get a "Script error" (various repetitions) and nothing else. I have changed the password, but that has not helped. Can you help, please?
Hi Ian Dornan
Please try the solution in this article https://gateway.sdl.com/apex/communityknowledge?articleName=000010341
Kind regards,
Elisa Maxim | RWS Group
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You've done the courses and still need to go a little further, or still not clear?
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Many thanks for your reply, Elisa. I have tried the solution provided, but it hasn't worked. I followed the instructions, rebooted the PC and tried again, but no, it still won't let me sign in. Best regards. Ian
Ian Dornan We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00854490 .
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
