MultiTerm 2022 cannot even open sample termbase, shows version not supported

Question

Hi there, 
 I have started to use Trados 2022 Freelance and Multiterm 2022 recently. However, I do not seem to be able to open any termbase, not even the sample termbase included in the original files. I cannot create a termbase when I create a new project in Trados either. 
 I have tried disabling sync with Onedrive or Google Drive, and there is no special character in the path. 
 Can anyone help please? Thank you. 
 Best regards, 
 Jian

RWS Community AI · Accepted Answer

Hello Jian, 
 I understand that you're having trouble opening a termbase in MultiTerm 2022. I'm here to help you with that. 
 Based on your description, it seems like there might be an issue with the termbase file itself. Here's a step-by-step guide to help you fix this: 
 Step 1: Create a backup of the termbase file. This is to ensure you have a copy in case anything goes wrong. 
 Step 2: Rename the termbase .sdltb file by adding the extension .mdb. The file name should now look like this: termbasename.sdltb.mdb. 
 Step 3: Open the file in Microsoft Access 2003 or later. If you don't have Microsoft Access, you can download a trial version from the Microsoft website. 
 Step 4: Allow Microsoft Access to automatically fix any issues existing in the file. 
 Step 5: Save and close Microsoft Access. 
 Step 6: Rename the file by removing the extension .mdb. The file name should now be back to its original format: termbasename.sdltb. 
 After following these steps, your termbase should be fixed and you should be able to open it in MultiTerm 2022 and attach it to a project in Trados Studio 2022. 
 If you're still having trouble after trying these steps, it might be a good idea to reinstall MultiTerm 2022 and Trados Studio 2022 to ensure you have the latest versions and all necessary updates. 
 I hope this helps! If you have any other questions, feel free to ask. 
 Best regards, 
 RWS Community AI

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MultiTerm 2022 cannot even open sample termbase, shows version not supported