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Every time I create a translation package, Outlook gets started. Is it possible to disable it? I'm not clicking on "sending package by email" and don't have any intention to use Outlook. Thanks in advance!
RWS Community
Every time I create a translation package, Outlook gets started. Is it possible to disable it? I'm not clicking on "sending package by email" and don't have any intention to use Outlook. Thanks in advance!
Dace
There is no option for this because it is not intended behaviour at all. However, you are unfortunately not the only one, see this post.
AFAIK, non one has found out so far when and why this happens.
Does it happen for "packages" or also for "return packages"?
Walter
Dear Walter,
I cannot access the discussion that you are referring to. When creating a return package I see the Outlook icon popping up in the right corner menu bar of my PC, but the application itself doesn't get started as when creating the translation packages.
Dace
When you move your mouse pointer over the word "this" in "see this post", you can see that it is underlined and if you click on it, you should end up here.
Walter
I have the same problem and have tried a few tips, with no results. Why is SDL Trados trying to automatically launch any e-mail client at all? Can this be turned off?
Hello Peter Gustafik ,
This has been a topic now for a number of years (already logged in our systems as CRQ-6623).
Unfortunately, we have never been able to reliably reproduce the issue and find why this only affects a small number of users.
Maybe the suggestion here (from Nora Diaz) using AHK might be a suitable workaround
Oana Nagy | Developer Experience | QA Engineer | RWS Group
