Hello Andre,

I'm sorry to hear that you're experiencing issues with Trados Studio. Let's try to resolve this issue step by step:

Step 1: Check for Updates manually in Windows. You can do this by typing "Check for Updates" in the Start button search window, or by selecting Settings > Update & Security > Windows Update, and then selecting Check for updates. Install any updates found and restart your computer. Repeat this process until there are no other updates.

Step 2: Repair your Trados Studio installation. You can find a guide on how to do this in the RWS Community.

Step 3: Ensure that you have the .NET Framework 4.7.2 (or later) installed. For Trados Studio 2021, you need 4.8!

Step 4: Refresh your .NET Framework installation. You can do this by typing "Turn Windows features on or off" in the Start button search window, or by going to Start > Control Panel > Programs > Turn Windows features on or off. On Windows Features, un-tick the .NET 4.5 (or higher) version, restart your computer, and then tick back the box for .NET 4.5 (or higher) after the restart.

Step 5: If the crash can be reproduced at a specific segment, check if your Translation Memory (TM) is corrupted. You can do this by going to Project Settings > Language Pairs > Translation Memory and disabling the TMs one by one to check if the crash persists. If the crash stops after a TM was disabled, the TM is corrupted and needs to be recreated.

Step 6: Similarly, check if your Termbase is corrupted. You can do this by going to Project Settings > Language Pairs > Termbases and disabling the termbases one by one to check if the crash persists. If the crash stops after a termbase was disabled, the termbase is corrupted and needs to be recreated.

Additional recommendations: If your translation resources are not stored locally on your computer, but are on a shared drive, network, or cloud-based file-sharing storing facility like Dropbox, take the resources locally and test to see if the crashes still occur. If you suspect a problem with the installation (loss of functionality besides crashing), try resetting Trados Studio to its default state.

If these steps do not resolve your issue, or if you require further assistance, please contact the RWS Support Team.

Best regards,

RWS Community AI

Still no help...

Andreas Mavromagoulos 

Where do you keep your resources, like translation memories, termbases, projects etc?  What's the full path to these files?

Thanks for your reply!

D:\TH\LDC\MTP\MRT

Andreas Mavromagoulos 

Is D drive shared among other users /departments?
For the sake of an experiment, can you move things (all be it a copy) to your local C drive and let us know if that improves things?
Often with assets that are not local are prone to slowness due to demand on that drive or security exceptions.

Lyds