"Parameter is not valid" error message

I installed Studio 2022. Frequently I get the above message and then the keyboard is neutralized, i.e. I press the keys but no character appears on the screen. I noticed it happens when I use RTL tag (I work with Hebrew, an RTL language). Please help, it renders Studio useless. Thanks in advance.

emoji
Parents
  • Hello,

    I understand that you're experiencing an issue with Trados Studio 2022 where you receive a "Parameter is not valid" error message and your keyboard becomes unresponsive when using RTL tags. I'm sorry to hear about this inconvenience.

    Based on the context provided, there are two potential workarounds that you can try:

    Workaround 1: Run a repair installation

    1. Close all RWS applications.

    2. Open the Control Panel:

      - For Windows 7: Start > Control Panel > Programs > Programs and Features.

      - For Windows 8: Right-click on the screen at bottom-left corner and choose Control Panel > Uninstall a Program.

      - For Windows 10: Right-click on Start > Control Panel > Select View by: Small Icons > Programs and Features.

    3. Select Trados Studio 2022, right-click and select: Uninstall/Change > Repair.

    4. Restart Trados Studio.

    Workaround 2: Reset Trados Studio basic settings

    1. Close all RWS applications.

    2. For Windows 7/8/10 you can directly copy/paste the following path in File Explorer, then press the Enter key on the keyboard, to reach the folder location below: C:\Users\%username%\App Data\Roaming\Trados\Trados Studio\

    3. Rename Studio17 folder to Studio17_old

    4. Restart Trados Studio

    If these workarounds do not resolve your issue, I would recommend reaching out to the RWS Support Team for further assistance. If you have a support contract, you can log in to the RWS Gateway with your account and click on the "Log a Case" button. If you do not have a support contract, you can request support through the Web Form for TP Licensing & Installation Issues on the RWS Gateway.

    I hope this helps! Please let me know if you have any other questions.

    Best regards,

    RWS Community AI

    emoji
  • There is no repair option on  Trados Studio 2022, right-click and select: Uninstall/Change > Repair

    emoji
Reply Children
No Data