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Salesforce x Trados problem

Maxime Pearson

Hello!

We are trying to translate a website tat was extracted fwith the software Salesforce. Our client is in charge of the extraction, we did a successful trial with a first document to see if we were able to open it in Trados. When we received the first document to translate, we could not open it. We had many errors (see picture). 

Here are the detailed steps of what worked to open the file: 

  1. Remove the URL links from the page in CMS. 
  1. Export the selection according to the procedure provided by Vincent (OSF). 
  1. Open the file with VSCode. 
  1. Add backslashes (/) in front of every comma. 
  1. Save, compress into a zip, and send it to the translation firm. 

After completing all these steps, the translator (us) was able to open the document and carry out the translation. We then returned a compressed file that we tried to import into the website CMS, but without success. 

Here is the errors : 

{ "dateTime": "2024-07-03 20:07:54",

  "jobId": "6YPVA00000002mb",

  "details": [{

    "file": "6YPVA00000002WTfr-CA_en-CA_171993543967610655945627263443701_EN.xlf",

    "message": "file read error; Saisissez une URL contenant uniquement des caractères valides et sans espace."  }]}

{
  "dateTime": "2024-07-03 20:39:53",
  "jobId": "6YPVA00000002rR",
  "details": [{"message": ["Aucun contenu traduit n’a été importé. Réessayez d’importer ce contenu en incluant un fichier .xliff valide dans l’archive .zip."]}]

}

All of this seems to be Trados having trouble with the content... As anyone had this issue wih document created wih Salesforce? (XML or XLF documents)

Error dialog box showing failure to open a file with two error messages. First error indicates a 'file' tag start at line 919 position 5 does not match end tag of 'group' at line 963 position 6. Second error states 'file' is an invalid child for the 'Group' element.Error dialog box showing failure to open a file with two error messages. First error indicates a 'file' tag start at line 919 position 5 does not match end tag of 'group' at line 963 position 6. Second error states 'file' is an invalid child for the 'Group' element.

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[edited by: RWS Community AI at 4:06 PM (GMT 1) on 8 Jul 2024]
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    Hello,

    It seems like you're having trouble with translating a website extracted with Salesforce using Trados Studio. The error messages you're receiving suggest that there might be issues with the file format or the content of the file.

    Based on the context provided, here are some steps you can take to resolve this issue:

    Step 1: Check the HTML code in the CDATA section of the source file for doubled angled brackets or other issues. This could be causing the file read error.

    Step 2: Ensure that the content is "valid" HTML. This means that characters like < and > must be escaped as an entity. For example, use < instead of <. You can refer to this link for more information: www.w3schools.com/.../html_entities.asp

    Step 3: Try using a different embedded content processor in Trados Studio, such as the Plain text embedded content processor. This might help if the issue is with the HTML embedded content processor.

    Step 4: Define regex rules to process the content. This can help if the issue is with specific patterns in the content that are causing errors.

    Remember, the key is to ensure that the content is in a format that Trados Studio can process without errors. If these steps don't resolve the issue, you might need to look into the specific content or formatting that's causing the problem.

    I hope this helps! If you have any other questions, feel free to ask.

    Best regards,

    RWS Community AI
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  • 0

    Hello,

    It seems like you're having trouble with translating a website extracted with Salesforce using Trados Studio. The error messages you're receiving suggest that there might be issues with the file format or the content of the file.

    Based on the context provided, here are some steps you can take to resolve this issue:

    Step 1: Check the HTML code in the CDATA section of the source file for doubled angled brackets or other issues. This could be causing the file read error.

    Step 2: Ensure that the content is "valid" HTML. This means that characters like < and > must be escaped as an entity. For example, use < instead of <. You can refer to this link for more information: www.w3schools.com/.../html_entities.asp

    Step 3: Try using a different embedded content processor in Trados Studio, such as the Plain text embedded content processor. This might help if the issue is with the HTML embedded content processor.

    Step 4: Define regex rules to process the content. This can help if the issue is with specific patterns in the content that are causing errors.

    Remember, the key is to ensure that the content is in a format that Trados Studio can process without errors. If these steps don't resolve the issue, you might need to look into the specific content or formatting that's causing the problem.

    I hope this helps! If you have any other questions, feel free to ask.

    Best regards,

    RWS Community AI
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