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internal error: Multiple tags with the same ID 'italic' ---- Not able to Save

David McDermit

One of the translators is getting error message: "Internal error: Multiple tags with the same ID 'italic' have different start tags.

This happens when uses just the Save (Ctrl+S) option.  She is able to use Save As.

I am guessing Autosave is an issue as well.

Wanted to try this from the knowledge center but issue is trying to find the italic tag causing this issue: https://gateway.sdl.com/apex/communityknowledge?articleName=000005705

Also, should she be able to Save the file as she is working on it especially if this tag issue is in a segment not yet worked on?

Here is the info from the logger file:

 <ErrorMessage>Internal error: Multiple tags with the same ID 'Italic' have different start tag properties</ErrorMessage>
  <Exception>
    <Type>Sdl.FileTypeSupport.Framework.FileTypeSupportException, Sdl.FileTypeSupport.Framework.Core, Version=1.0.0.0, Culture=neutral, PublicKeyToken=c28cdb26c445c888</Type>
    <HelpLink />
    <Source>Sdl.FileTypeSupport.Bilingual.SdlXliff</Source>
    <HResult>-2146233088</HResult>
    <StackTrace><![CDATA[   at Sdl.FileTypeSupport.Bilingual.SdlXliff.XliffWriter.SaveTagInfo(ITagPair tagPair)
   at Sdl.FileTypeSupport.Bilingual.SdlXliff.TransUnitBuilder.VisitTagPair(ITagPair tagPair)
   at Sdl.FileTypeSupport.Framework.Bilingual.TagPair.AcceptVisitor(IMarkupDataVisitor visitor)
   at Sdl.FileTypeSupport.Bilingual.SdlXliff.TransUnitBuilder.VisitChildren(IAbstractMarkupDataContainer container)
   at Sdl.FileTypeSupport.Bilingual.SdlXliff.TransUnitBuilder.BuildTransUnitContentForChildren(IAbstractMarkupDataContainer container, XliffWriter writer, Boolean segmentsAsMrk)
   at Sdl.FileTypeSupport.Bilingual.SdlXliff.TransUnitBuilder.VisitSegment(ISegment segment)
   at Sdl.FileTypeSupport.Framework.Bilingual.Segment.AcceptVisitor(IMarkupDataVisitor visitor)
   at Sdl.FileTypeSupport.Bilingual.SdlXliff.TransUnitBuilder.VisitChildren(IAbstractMarkupDataContainer container)
   at Sdl.FileTypeSupport.Bilingual.SdlXliff.TransUnitBuilder.BuildTransUnitContentForChildren(IAbstractMarkupDataContainer container, XliffWriter writer, Boolean segmentsAsMrk)
   at Sdl.FileTypeSupport.Bilingual.SdlXliff.XliffWriter.ProcessParagraphUnit(IParagraphUnit paragraphUnit)
   at Sdl.FileTypeSupport.Framework.Integration.AbstractBilingualProcessorContainer.ProcessParagraphUnit(IParagraphUnit paragraphUnit)
   at Sdl.FileTypeSupport.Framework.Core.Utilities.BilingualApi.BilingualContentHandlerAdapter.ProcessParagraphUnit(IParagraphUnit paragraphUnit)
   at Sdl.FileTypeSupport.Framework.Integration.AbstractBilingualProcessorContainer.ProcessParagraphUnit(IParagraphUnit paragraphUnit)
   at Sdl.FileTypeSupport.Framework.BilingualApi.AbstractBilingualContentProcessor.ProcessParagraphUnit(IParagraphUnit paragraphUnit)
   at Sdl.FileTypeSupport.Framework.Integration.LocationMarkerLocator.ProcessParagraphUnit(IParagraphUnit paragraphUnit)
   at Sdl.FileTypeSupport.Framework.Integration.AbstractBilingualProcessorContainer.ProcessParagraphUnit(IParagraphUnit paragraphUnit)
   at Sdl.FileTypeSupport.Framework.Integration.FileExtractor.ProcessParagraphUnit(IParagraphUnit paragraphUnit)
   at Sdl.FileTypeSupport.Bilingual.Tmfc.TmfcReaderImpl.vv_Visit(TmfcReaderImpl* , FrameworkParagraphContainerField* field)
   at FrameworkParagraphContainerField.vv_AcceptFrameworkVisitor(FrameworkParagraphContainerField* , FrameworkFieldVisitor* visitor)
   at Sdl.FileTypeSupport.Bilingual.Tmfc.TmfcReaderImpl.vv_VisitStartEndField(TmfcReaderImpl* , StartEndField* startEnd)
   at Sdl.FileTypeSupport.Bilingual.Tmfc.TmfcReaderImpl.b_VisitNext(TmfcReaderImpl* )
   at Sdl.FileTypeSupport.Bilingual.Tmfc.TmfcReader.ParseNext()
   at Sdl.FileTypeSupport.Framework.Integration.FileExtractor.ParseNext()
   at Sdl.FileTypeSupport.Framework.Integration.MultiFileConverter.ParseNext()
   at Sdl.FileTypeSupport.Framework.Integration.MultiFileConverter.Parse()
   at Sdl.TranslationStudio.Editor.TranslationEditor.TranslatableDocument.SaveBilingualImpl(String[] bilingualFilePaths, Boolean copy, IJobExecutionContext context, Boolean isAutoSaved)
   at Sdl.TranslationStudio.Editor.TranslationEditor.TranslatableDocument.Save(IJobExecutionContext context)
   at Sdl.TranslationStudio.Api.Editor.SaveJobRequest.Execute(IJobExecutionContext context)
   at Sdl.Desktop.Platform.Implementation.Services.JobExecuter.Execute(JobData jobData)
   at Sdl.Desktop.Platform.Implementation.ResourceLoggingInternalCommandExecuter`1.ExecuteWithResourceLogging(TCommandData commandData, String message)
   at Sdl.Desktop.Platform.Implementation.Services.Job._worker_DoWork(Object sender, DoWorkEventArgs e)
   at System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e)
   at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)]]></StackTrace>
  </Exception>
  <Environment>
   

Using Trados 2022 SR2 17.2.10.19084
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    Hello,

    It seems like you're encountering an issue with duplicate 'italic' tags in Trados Studio 2022 SR2. This error typically occurs when there are inconsistencies in the formatting tags within the document. Here's how you can resolve this issue:

    Step 1: Open the document in Trados Studio.

    Step 2: Navigate to the segment that contains the 'italic' tag. If you're unsure of the exact location, you can use the 'Find' function (Ctrl+F) and search for '<tag id="italic">'.

    Step 3: Once you've located the problematic segment, delete the existing 'italic' tags in the target text.

    Step 4: Select the word or phrase that you want to format as italic.

    Step 5: Press CTRL + , to open the QuickInsert drop-down menu.

    Step 6: From the QuickInsert menu, select the 'italic' tag.

    Step 7: Confirm the segment and save your changes.

    After following these steps, you should be able to save the document without encountering the error. If the issue persists, it might be a good idea to check the document for any other inconsistencies or errors that might be causing this issue.

    Remember, it's always a good practice to save your work frequently to avoid losing any progress. If the 'Save As' function is working, you can use it as a workaround while resolving this issue.

    I hope this helps! If you have any other questions or need further assistance, feel free to ask.

    Best regards,

    RWS Community AI
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  • 0

    Hello,

    It seems like you're encountering an issue with duplicate 'italic' tags in Trados Studio 2022 SR2. This error typically occurs when there are inconsistencies in the formatting tags within the document. Here's how you can resolve this issue:

    Step 1: Open the document in Trados Studio.

    Step 2: Navigate to the segment that contains the 'italic' tag. If you're unsure of the exact location, you can use the 'Find' function (Ctrl+F) and search for '<tag id="italic">'.

    Step 3: Once you've located the problematic segment, delete the existing 'italic' tags in the target text.

    Step 4: Select the word or phrase that you want to format as italic.

    Step 5: Press CTRL + , to open the QuickInsert drop-down menu.

    Step 6: From the QuickInsert menu, select the 'italic' tag.

    Step 7: Confirm the segment and save your changes.

    After following these steps, you should be able to save the document without encountering the error. If the issue persists, it might be a good idea to check the document for any other inconsistencies or errors that might be causing this issue.

    Remember, it's always a good practice to save your work frequently to avoid losing any progress. If the 'Save As' function is working, you can use it as a workaround while resolving this issue.

    I hope this helps! If you have any other questions or need further assistance, feel free to ask.

    Best regards,

    RWS Community AI
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