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Hi,
I have installed Alexa Translations A.I plugin in SDL TRADOS Studio pro 2022 SR2 - 17.2.10.19084, we get this error : "Method not found: 'System.Globalization.CultureInfo Sdl.LanguagePlatform.Core.LanguagePair.get_SourceCulture()'." (see the attached error),
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<SDLErrorDetails time="2024-08-14 10:59:48 AM">
<ErrorMessage>Method not found: 'System.Globalization.CultureInfo Sdl.LanguagePlatform.Core.LanguagePair.get_SourceCulture()'.</ErrorMessage>
<Exception>
<Type>System.MissingMethodException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
<HelpLink />
<Source>AlexaAITranslationProvider2022</Source>
<HResult>-2146233069</HResult>
<StackTrace><![CDATA[ at AlexaAITranslationProvider2022.AlexaAITranslationProvider.SupportsLanguageDirection(LanguagePair languageDirection)
at Sdl.TranslationStudio.Common.TranslationMemory.TranslationMemoriesControl.SupportsAtLeastOneProjectLanguageDirection(ITranslationProvider translationProvider)
at Sdl.TranslationStudio.Common.TranslationMemory.TranslationMemoriesControl.VerifyLanguages(ProjectCascadeEntryItem entry)
at Sdl.TranslationStudio.Common.TranslationMemory.TranslationMemoriesControl.pluginContextMenuStripItem_Click(Object sender, EventArgs e)
at System.Windows.Forms.ToolStripItem.RaiseEvent(Object key, EventArgs e)
at System.Windows.Forms.ToolStripMenuItem.OnClick(EventArgs e)
at System.Windows.Forms.ToolStripItem.HandleClick(EventArgs e)
at System.Windows.Forms.ToolStripItem.HandleMouseUp(MouseEventArgs e)
at System.Windows.Forms.ToolStripItem.FireEventInteractive(EventArgs e, ToolStripItemEventType met)
at System.Windows.Forms.ToolStripItem.FireEvent(EventArgs e, ToolStripItemEventType met)
at System.Windows.Forms.ToolStrip.OnMouseUp(MouseEventArgs mea)
at System.Windows.Forms.ToolStripDropDown.OnMouseUp(MouseEventArgs mea)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
at System.Windows.Forms.ToolStrip.WndProc(Message& m)
at System.Windows.Forms.ToolStripDropDown.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)]]></StackTrace>
</Exception>
<Environment>
<ProductName>Trados Studio</ProductName>
<ProductVersion>Studio17</ProductVersion>
<EntryAssemblyFileVersion>17.2.10.19084</EntryAssemblyFileVersion>
<OperatingSystem>Microsoft Windows 10 Enterprise</OperatingSystem>
<ServicePack>NULL</ServicePack>
<OperatingSystemLanguage>1033</OperatingSystemLanguage>
<CodePage>1252</CodePage>
<LoggedOnUser>RES\Z82886</LoggedOnUser>
<DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
<ComputerName>PF2F11Y9</ComputerName>
<ConnectedToNetwork>True</ConnectedToNetwork>
<PhysicalMemory>16489304 MB</PhysicalMemory>
</Environment>
</SDLErrorDetails>
Thanks
