伸一郎 畑 

Does this KB shed any light on the problem?
https://gateway.sdl.com/apex/communityknowledge?articleName=000008078

Thanks for your reply. I downloaded and installed both applications (SDL TM Repair and TM Fusion for Trados) on the website you showed me. But neither of them fixed the problem. After all, the error message on the website (the translation data file is corrupt) is different from the one I have.

伸一郎 畑 

伸一郎 畑 said:

After all, the error message on the website (the translation data file is corrupt) is different from the one I have.

You had this which is also on the article I shared:

Let's try something else... you said:

伸一郎 畑 said:

And if I try to open TMs stored in my own computer, I can open them now. I wonder why I can't open TMs from the client now.

Where these TMs?  Can you share the full path to these TMs?

Paul said:

You had this which is also on the article I shared:

Yeah. Sorry, I didn't read everything at first. But I have found it.

Paul said:

Where these TMs?  Can you share the full path to these TMs?

What do you mean? I received a package from my client with the TM. When I opened it, it was stored in my computer. But I can't open it.

On the other hand, I can open the TM I already have in my computer since long ago.

What kind of path do I need to tell you?

伸一郎 畑 

伸一郎 畑 said:

What kind of path do I need to tell you?

For example:

c:\Users\pfilkin\OneDrive - RWS\Documents\Studio 2024\Projects\01-PS\Translation Memories\myTM.sdltm

Where is the TM you're trying to open located?

Also, if you copy it and move it to the same location as your own TMs can you open it then?

"C:\Users\User\Dropbox\SDL\Studio2022\Projects\COMPANY Project EN-JP company\Tm\ja-JP\COMPANY Project EN-JP company_AnyTM：EN-JA.sdltm"

This is the path. I have changed the company name to "COMPANY" to keep it confidential.  It's actually the client name.

But anyway, after I moved the TM to the place where I have my own TMs, I could open it! Thanks. I can somehow avert this problem from now on.

Please tell me why I can't open it on the path I gave you if you have some more time.

伸一郎 畑 

Your problem is almost certainly the use of Dropbox.  Trados Studio 2024 doesn't play nicely with network drives so if you want to use this TM you will need to copy it to a local location on your laptop and not one that is connected to a network drive like OneDrive or Dropbox.

Thank you very much anyway.