Teresa L Galeano 

Can you be more specific?  Maybe a screenshot showing the files view would be helpful?

You also mention "issues with opening packages"... what does this mean?  Is it because the files are not recognised at all and the files won't open?  How are you trying to open them?

Hi Paul, thank you! the client sent me a link to download the files, I added them to Studio and it looks like this in my folder 

I created a project in Studio and the files look like this 

Teresa L Galeano 

I think you may be misunderstanding how to work with these files.  Looking at the download folder you seem to be been provided with these:

2023-0120892 - Login.gov - Spanish - TB O...
2024-0125469 - VA.GOV - Reference files
VA.gov - SPA.sdlppx
VA.gov_Veterans Affairs - SPA.sdltm

Of these you have a Termbase that you should add to your project as a termbase and not a translatable file:

2023-0120892 - Login.gov - Spanish - TB O...

You have some reference files that have been provided as additional information to help you with the translation... not for translation:

2024-0125469 - VA.GOV - Reference files

You have a Studio package that you should open as a package and not add it as a translatable file:

VA.gov - SPA.sdlppx

You have a translation memory that you should add to your project and this is also not a translatable file:

VA.gov_Veterans Affairs - SPA.sdltm

So the order for you woujld be this I think:

1. open the sdlppx file in Studio using this menu item and a project will be created for you from it:
   
   
2. Add the SDLTM to the project that was created through your project settings.  Make sure you have the project created from the package open to ensure you add the TM to the correct project:
   
   
3. Add the SDLTB to your project as a termbase... again via the project settings.
4. The reference files are just for you to look through... not intended to be added to the project at all.

I think that's what you are expected to do.

Teresa L Galeano 

I think you may be misunderstanding how to work with these files.  Looking at the download folder you seem to be been provided with these:

2023-0120892 - Login.gov - Spanish - TB O...
2024-0125469 - VA.GOV - Reference files
VA.gov - SPA.sdlppx
VA.gov_Veterans Affairs - SPA.sdltm

Of these you have a Termbase that you should add to your project as a termbase and not a translatable file:

2023-0120892 - Login.gov - Spanish - TB O...

You have some reference files that have been provided as additional information to help you with the translation... not for translation:

2024-0125469 - VA.GOV - Reference files

You have a Studio package that you should open as a package and not add it as a translatable file:

VA.gov - SPA.sdlppx

You have a translation memory that you should add to your project and this is also not a translatable file:

VA.gov_Veterans Affairs - SPA.sdltm

So the order for you woujld be this I think:

1. open the sdlppx file in Studio using this menu item and a project will be created for you from it:
   
   
2. Add the SDLTM to the project that was created through your project settings.  Make sure you have the project created from the package open to ensure you add the TM to the correct project:
   
   
3. Add the SDLTB to your project as a termbase... again via the project settings.
4. The reference files are just for you to look through... not intended to be added to the project at all.

I think that's what you are expected to do.

Thank you so much!!! This is the first I open a package that way! it worked. Have a wonderful weekend.