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What to do? I have tried uninstalling and reinstalling, as well as deleting every Trados related file I could find.
What to do? I have tried uninstalling and reinstalling, as well as deleting every Trados related file I could find.
Please see if this helps: https://gateway.sdl.com/apex/communityknowledge?articleName=000021973
Kind regards,
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Thank you so much, Elisa!!! =D It worked beautifully.
Hello,
I'm having the same problem with Trados Studio 2022 17.2.12.19268
I get the following message:
I've checked several solutions on the community and nothing worked.
I've renamed the folders and settings file in the Roaming and Local files.
I've done a proper disinstallation and installation of Studio, and the problem persists.
The link Elisa Maxim provides is no longer active.
Can you help me urgently, I have a delivery to perform today!
Thank you so much!
The updated link is https://gateway.rws.com/csm?sys_kb_id=ad9deaa01b0f9a50772c0dcad34bcbae&id=kb_article_view
To find an article on our knowledge base https://gateway.rws.com/csm please look for the number in the old link. For example, for this old link https://gateway.sdl.com/apex/communityknowledge?articleName=000021973 you should look up 21973.
Kind regards,
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hello, Elisa Maxim
Thank you so much for the prompt reply.
The solution you present in the article worked, although I had previously tried a similar recommendation.
You saved my day!
Thank you so much!!
