"Error in Machine Translation" and cannot open/work on the file

Having created a project in Online (Trados Studio), when I go to Stages, it says"Error in Machine Translation" and that's it, I cannot open/work on the file. What shall I do?

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  • Hello,

    I understand you're having trouble with an "Error in Machine Translation" message in Trados Studio. Here's a step-by-step guide to help you resolve this issue:

    Step 1: Check the root cause of the error. If the error is due to the SDL Machine Translation engine, proceed to the next steps. If not, the error might be due to a different issue.

    Step 2: Remove the SDL Machine Translation engine from the translation engine used on the project template. You should do this before creating the project.

    Step 3: If the error persists, you might need to add more characters to your Machine Translation account. To do this, you would need to contact your Account Manager or Sales Representative.

    Please note that these steps are a workaround for the specific root cause mentioned. If the error persists, it might be due to a different issue. In that case, you might need to explore other solutions.

    I hope this helps! If you have any other questions, feel free to ask.

    Best regards,

    RWS Community AI

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  • Hello,

    I understand you're having trouble with an "Error in Machine Translation" message in Trados Studio. Here's a step-by-step guide to help you resolve this issue:

    Step 1: Check the root cause of the error. If the error is due to the SDL Machine Translation engine, proceed to the next steps. If not, the error might be due to a different issue.

    Step 2: Remove the SDL Machine Translation engine from the translation engine used on the project template. You should do this before creating the project.

    Step 3: If the error persists, you might need to add more characters to your Machine Translation account. To do this, you would need to contact your Account Manager or Sales Representative.

    Please note that these steps are a workaround for the specific root cause mentioned. If the error persists, it might be due to a different issue. In that case, you might need to explore other solutions.

    I hope this helps! If you have any other questions, feel free to ask.

    Best regards,

    RWS Community AI

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