Service 'Sdl.Desktop.Platform.Services.ITelemetryService' could not be started.

While starting Trados Studio 2021 the above error message appears. I tried to follow the steps in the article https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0028332 but to no avail. Has anybody another solution?

Kind regards

Michael

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