Error when opening project files - Fragment Matches / Key not found / Argument 'viewPart Reference' cannot be null

Hello,

  I would like to ask for you assistance with a problem I am experiencing when trying to open saved project files (both in progress and completed).

When clicking on the file I would like to open, the following messages appear

1. Unexpected exception when initializing viewpart Fragment Matches

2. Key not found 'XXXXX' Nazwa parametru: key

3. Argument 'viewPart Reference' cannot be null. Nazwa parametru: viewPart Reference. 

I have also tried opening a new file, but Trados shuts down once I've completed the language settings.

I am aware that this issue has been addressed before, but if someone could provide guidence for someone with basic computer skills, I'd appreciate it!

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  •  

    Go to View and select "Reset window layout" in all views of Studio. Restart the program. Go to File -> Setup -> Manage user profiles and reset the current user profile. Restart Studio and reset window layout once more. If this still does not help, go to user profiles management again and select change user prpfile. Do not backup the current user profile. When you come to the selection screen, chose Browse and navigate here: C:\Program Files (x86)\Trados\Trados Studio\Studio18\UserProfiles
    Chose one of these profiles and in case Studio will ask to overwrite any settings confirm this. Restart Studio, reset window layout once more and restart for the last time.

    After that you should be able to work with Studio properly.

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