I have just upgraded my Trados license to Studio 2024, but I now seem unable to create a TM export. Once I've added the filters and click on Finish, Studio is thinking for a bit and then gives me the following error: 'object reference not set to an instance of an object': I have added the following filters, although it also happens at some point when I try to export the entire TM: I have three TMs and the same error occurs with all three. Do you have any possible solutions I could try? Thanks in advance!

UVC This null reference could be caused by the TM being stored in OneDrive or some other location that is synching outside of your local drive. Here's why: If OneDrive hasn’t fully synced the TM file, Trados might encounter missing or inaccessible sections, causing the “object reference” error. OneDrive may lock files during syncing, or there might be conflicts if the file is accessed on multiple devices simultaneously. OneDrive can sometimes store files as placeholders when space is limited. If the TM file is only partially available offline, it could lead to unexpected errors in applications like Trados. If possible, try moving the TM file locally to a non-cloud directory (e.g., C:\LocalTMs) and see if the error persists. Alternatively, ensure that the TM file is set to always be available offline in OneDrive by right-clicking the file, selecting Always keep on this device, and confirming it has fully downloaded before attempting the export again. This test might help determine if OneDrive storage is the root cause of the issue.

Unable to create TM export

UVC 9 days ago

I have just upgraded my Trados license to Studio 2024, but I now seem unable to create a TM export. Once I've added the filters and click on Finish, Studio is thinking for a bit and then gives me the following error: 'object reference not set to an instance of an object':

Error dialog box in Trados Studio with a red cross icon, displaying the message 'object reference not set to an instance of an object' in Dutch.

I have added the following filters, although it also happens at some point when I try to export the entire TM:

Trados Studio filter dialog box showing conditions for 'Created on' and 'Last modified on' with checkboxes, and logical operator options.

I have three TMs and the same error occurs with all three. Do you have any possible solutions I could try?

Thanks in advance!

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[edited by: RWS Community AI at 10:31 AM (GMT 1) on 22 Oct 2024]

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Thread Subject & Description
Unable to create TM export I have just upgraded my Trados license to Studio 2024, but I now seem unable to create a TM export. Once I've added the filters and click on Finish, Studio is thinking for a bit and then gives me the following error: 'object reference not set to an instance of an object': https://community.rws.com/resized-image/__size/1800x1200/__key/communityserver-discussions-components-files/90/pastedimage1729592494941v1.png I have added the following filters, although it also happens at some point when I try to export the entire TM: https://community.rws.com/resized-image/__size/1800x1200/__key/communityserver-discussions-components-files/90/pastedimage1729593014248v2.png I have three TMs and the same error occurs with all three. Do you have any possible solutions I could try? Thanks in advance!
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0 UVC 7 days ago

I also saved the error details, which I will attach to this message. Perhaps they are of use as well.

Fullscreen sdlerror-20241022-11h21m24s.sdlerror.sdlerror.xml Download

<SDLErrorDetails time="22-10-2024 11:21:31">
  <ErrorMessage>De objectverwijzing is niet op een exemplaar van een object ingesteld.</ErrorMessage>
  <Exception>
    <Type>Sdl.LanguagePlatform.Core.LanguagePlatformException, Sdl.LanguagePlatform.Core, Version=1.6.0.0, Culture=neutral, PublicKeyToken=c28cdb26c445c888</Type>
    <HelpLink />
    <Source>Sdl.LanguagePlatform.TranslationMemoryApi</Source>
    <HResult>-2146233088</HResult>
    <StackTrace><![CDATA[   bij Sdl.LanguagePlatform.TranslationMemoryApi.FileBasedTranslationMemoryLanguageDirection.GetTranslationUnitsWithContextContent(RegularIterator& iterator)
   bij Sdl.LanguagePlatform.TranslationMemoryApi.TranslationMemoryLanguageDirectionImportExport.GetTranslationUnits(RegularIterator& iter)
   bij Sdl.Core.TM.ImportExport.ExportOriginWrapper.GetTranslationUnitsAsync(RegularIterator iter)
   bij Sdl.Core.TM.ImportExport.ExporterAsync.<ExportAsync>d__11.MoveNext()
--- Einde van stacktracering vanaf vorige locatie waar uitzondering is opgetreden ---
   bij System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   bij System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   bij Sdl.Core.TM.ImportExport.ExporterAsync.<ExportAsyncInternal>d__14.MoveNext()
--- Einde van stacktracering vanaf vorige locatie waar uitzondering is opgetreden ---
   bij System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   bij System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   bij Sdl.Core.Globalization.LegacyAsyncHelpers.<>c__DisplayClass3_0.<WrapUnavoidableAsyncCode>b__0()
   bij System.Threading.Tasks.Task.InnerInvoke()
   bij System.Threading.Tasks.Task.Execute()
--- Einde van stacktracering vanaf vorige locatie waar uitzondering is opgetreden ---
   bij System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   bij System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   bij Sdl.Core.Globalization.LegacyAsyncHelpers.WrapUnavoidableAsyncCode(Func`1 fn)
   bij Sdl.Core.TM.ImportExport.Exporter.Export(IExportOrigin exportOrigin, String fileName, Boolean overwriteExisting)
   bij Sdl.LanguagePlatform.TranslationMemoryApi.TranslationMemoryExporter.Export(String fileName, Boolean overwriteExisting)
   bij Sdl.TranslationStudio.Common.Jobs.ExportSdltmToTmxJobRequest.ExportFileBasedTranslationMemory()
   bij Sdl.TranslationStudio.Common.Jobs.ExportSdltmToTmxJobRequest.Execute(IJobExecutionContext context)
   bij Sdl.Desktop.Platform.Implementation.Services.JobExecuter.Execute(JobData jobData)
   bij Sdl.Desktop.Platform.Implementation.ResourceLoggingInternalCommandExecuter`1.ExecuteWithResourceLogging(TCommandData commandData, String message)
   bij Sdl.Desktop.Platform.Implementation.Services.Job._worker_DoWork(Object sender, DoWorkEventArgs e)
   bij System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e)
   bij System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)]]></StackTrace>
  </Exception>
  <Environment>
    <ProductName>Trados Studio</ProductName>
    <ProductVersion>Studio18</ProductVersion>
    <EntryAssemblyFileVersion>18.0.0.1013</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 11 Home</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>1043</OperatingSystemLanguage>
    <CodePage>1252</CodePage>
    <LoggedOnUser>GEBRUIK-HM0U1RO\Martijn Kok</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>GEBRUIK-HM0U1RO</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>14528572 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>

Many thanks for your reply!

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Reply

0 UVC 7 days ago

I also saved the error details, which I will attach to this message. Perhaps they are of use as well.

Fullscreen sdlerror-20241022-11h21m24s.sdlerror.sdlerror.xml Download

<SDLErrorDetails time="22-10-2024 11:21:31">
  <ErrorMessage>De objectverwijzing is niet op een exemplaar van een object ingesteld.</ErrorMessage>
  <Exception>
    <Type>Sdl.LanguagePlatform.Core.LanguagePlatformException, Sdl.LanguagePlatform.Core, Version=1.6.0.0, Culture=neutral, PublicKeyToken=c28cdb26c445c888</Type>
    <HelpLink />
    <Source>Sdl.LanguagePlatform.TranslationMemoryApi</Source>
    <HResult>-2146233088</HResult>
    <StackTrace><![CDATA[   bij Sdl.LanguagePlatform.TranslationMemoryApi.FileBasedTranslationMemoryLanguageDirection.GetTranslationUnitsWithContextContent(RegularIterator& iterator)
   bij Sdl.LanguagePlatform.TranslationMemoryApi.TranslationMemoryLanguageDirectionImportExport.GetTranslationUnits(RegularIterator& iter)
   bij Sdl.Core.TM.ImportExport.ExportOriginWrapper.GetTranslationUnitsAsync(RegularIterator iter)
   bij Sdl.Core.TM.ImportExport.ExporterAsync.<ExportAsync>d__11.MoveNext()
--- Einde van stacktracering vanaf vorige locatie waar uitzondering is opgetreden ---
   bij System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   bij System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   bij Sdl.Core.TM.ImportExport.ExporterAsync.<ExportAsyncInternal>d__14.MoveNext()
--- Einde van stacktracering vanaf vorige locatie waar uitzondering is opgetreden ---
   bij System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   bij System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   bij Sdl.Core.Globalization.LegacyAsyncHelpers.<>c__DisplayClass3_0.<WrapUnavoidableAsyncCode>b__0()
   bij System.Threading.Tasks.Task.InnerInvoke()
   bij System.Threading.Tasks.Task.Execute()
--- Einde van stacktracering vanaf vorige locatie waar uitzondering is opgetreden ---
   bij System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   bij System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   bij Sdl.Core.Globalization.LegacyAsyncHelpers.WrapUnavoidableAsyncCode(Func`1 fn)
   bij Sdl.Core.TM.ImportExport.Exporter.Export(IExportOrigin exportOrigin, String fileName, Boolean overwriteExisting)
   bij Sdl.LanguagePlatform.TranslationMemoryApi.TranslationMemoryExporter.Export(String fileName, Boolean overwriteExisting)
   bij Sdl.TranslationStudio.Common.Jobs.ExportSdltmToTmxJobRequest.ExportFileBasedTranslationMemory()
   bij Sdl.TranslationStudio.Common.Jobs.ExportSdltmToTmxJobRequest.Execute(IJobExecutionContext context)
   bij Sdl.Desktop.Platform.Implementation.Services.JobExecuter.Execute(JobData jobData)
   bij Sdl.Desktop.Platform.Implementation.ResourceLoggingInternalCommandExecuter`1.ExecuteWithResourceLogging(TCommandData commandData, String message)
   bij Sdl.Desktop.Platform.Implementation.Services.Job._worker_DoWork(Object sender, DoWorkEventArgs e)
   bij System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e)
   bij System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)]]></StackTrace>
  </Exception>
  <Environment>
    <ProductName>Trados Studio</ProductName>
    <ProductVersion>Studio18</ProductVersion>
    <EntryAssemblyFileVersion>18.0.0.1013</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 11 Home</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>1043</OperatingSystemLanguage>
    <CodePage>1252</CodePage>
    <LoggedOnUser>GEBRUIK-HM0U1RO\Martijn Kok</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>GEBRUIK-HM0U1RO</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>14528572 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>

Many thanks for your reply!

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Unable to create TM export