Today, Studio 24 developed a new fault – the launch went smoothly up to “Creating application window”, and then the program just disappeared. I repaired it, and now it crashes after just a few seconds on the "Loading application modules …” window.
I can’t work, of course. Any thoughts? Should I uninstall and reinstall?
Please follow the advices from this article: https://gateway.sdl.com/apex/communityknowledge?articleName=000001414
If this does not work, uninstall the software. Then delete all Trados Studio related folders from C:\Users\USER\AppData\Roaming\Trados\Trados Studio. Delete also the Studio 2024 folder from your Documents folder. User FreshStart and then install TS2024 as admin.
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When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.
Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.
None of the workarounds did anything, but the full uninstall (Revo uninstaller), reinstall, “reset licence” and update worked – thank you!
I have the same problem (of course I have a job to finish this morning). The progran has disappeared. Workaround suggested lead to worst. I really need help!
Which workaround? What is worst?
_________________________________________________________
When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.
Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.
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