Selim

It is well possible that Studio 2014 will be updated to include support for Office 2016 files, but it is not the case at the time we speak.

I was trying to give you a helpful answer in your situation, which you described as "urgent", because you could not go on with your work.  So, upgrading to 2015 would indeed allow you to solve your problem now (before S2014 supports Office 2016).

You can find more detailed information about the support for Office 2016 in this KB article.

In addition, as you mentioned that you purchased your upgrade to 2014 just a few days before 2015 came out, you might be eligible for a free upgrade to 2015. I suggest you check with your SDL representative whether this applies.

Walter

Selim

It is well possible that Studio 2014 will be updated to include support for Office 2016 files, but it is not the case at the time we speak.

I was trying to give you a helpful answer in your situation, which you described as "urgent", because you could not go on with your work.  So, upgrading to 2015 would indeed allow you to solve your problem now (before S2014 supports Office 2016).

You can find more detailed information about the support for Office 2016 in this KB article.

In addition, as you mentioned that you purchased your upgrade to 2014 just a few days before 2015 came out, you might be eligible for a free upgrade to 2015. I suggest you check with your SDL representative whether this applies.

Walter

Hi Murat,

Unknown said:

I simply converted the Word file into RTF format. Then it worked.

I just wanted to add a comment to this.  It may well work, but note that unless the material was simple text it's very likely you'll lose something in the final target by downgrading the file.  It makes sense to be sure your client will be happy with this approach before doing the work and then not getting paid for the result.

Regards

Paul