could not find a part of the path

Hi, today I have a new problem: I received a package from my client, but when I normally try to open it in Trados I get the message
Could not find a part of the path
and the package won't be opened. What is happening?

I urgently need to start working today!! Big problem!

Can someone help me today asap?

Thanks, Valeria

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  • Thank you, Paul, for the time spent answering to this. Eventually I simply told my client that the package could not be opened and it was probably a matter of excessively long file name (although I don't understand where all that length was, not being visible - even by setting the view of filename extensions and hidden elements...). Anyway, it's resolved for this time.
    Another issue I am having since I'm using Studio 2024 is that sdlxliff files are often "disconnected" from their original Word file and I have to "reconnect" them manually by opening the relevant Word file... Fortunately I found the solution and I use it, but this never happened to me before, with all the previous Studio versions...

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