Louise McDonnell 

Please follow the advice here: https://gateway.sdl.com/apex/communityknowledge?articleName=000001414

If this was not successful, please also delete the plugins, following the solution 2 from here: gateway.sdl.com/.../communityknowledge

Hello Jerzy,

Thanks for your help. I have tried these solutions and I still get the same error message and can't open the programme.

Is there any way to open Trados Studio files with another programme so I at least don't have to start my work from scratch again?

Thank you

Louise McDonnell 

You can open Trados files in memoQ.

Did you delete the plugins folder alltogether?

No, I renamed them as suggested in the article...should I try to delete this folder? I appreciate your help, thank you.

Louise McDonnell 

Please delete the folder Plugins completely. Then go to Documents -> Studio xxx (you did not even state your program version) -> Projects and rename the Projects.xml file you find there to _Projects.xml

If all does not help, we will try to get someone from RWS to help you.

Thanks so much, I will try that now. It's the 2024 version.

I have managed to get Trados open but the project I was working on is no longer there so it appears I have lost all of my work anyway. I appreciate your help, thank you.

Louise McDonnell 

Nothing is lost. Only the list of projects in Trados is empty. This does not matter, as all your files are on your HDD. Please locate the folder where you current project was located. You will find a *.sdlproj file there. Double click it and it should be registered in Trados again, so you can continue work exactly where you stopped last time. Should this not work, go to Projects view in Trados Studio and select "Open Project" from the toolbar.

Louise McDonnell 

Nothing is lost. Only the list of projects in Trados is empty. This does not matter, as all your files are on your HDD. Please locate the folder where you current project was located. You will find a *.sdlproj file there. Double click it and it should be registered in Trados again, so you can continue work exactly where you stopped last time. Should this not work, go to Projects view in Trados Studio and select "Open Project" from the toolbar.

You are an angel...I can't thank you enough!!