Jan Morávek 

I'd echo what Jesús said, and you should ask in here. I've only seen you ask one question.

We hardly ever close a thread.  This only happens if the posts start to become entirely inappropriate.  But even if we do the content might still be helpful.  How do you propose we tell google what to index and what not to?  How do we even know what might be relevant to someone searching?

Jan Morávek said:

And in other threads, the answers to someone's problem usually appear as a seemingly random list of questions themed "Have you perhaps omitted the following...?

This can happen.  But in general users can mark a post as a suggested answer and when they receive an answer that worked for them they can mark it as verified.  When they do this that verified answer will always be the first answer after the question to avoid the very thing you're complaining about.  But do you know how many people use these features?  The answer is a lot closer to zero than it is to the number of posts in the community!  If I see a clear "thank you, that helped" myself and other moderators will mark the answer that helped as a verified answer when the user doesn't do it, but often posts are unanswered altogether, even when the person helping spent a lot of effort attempting to help.

Things are not one-sided as you make this appear, nor are they as bad as that.  Sometime people don't know how to search the forums.

Jan Morávek said:

Let me give you an example of how I spent five hours today:

Jan Morávek said:

Tried to convert a simple Excel spreadsheet with two columns into a TM. Did not find how to do that in Studio, tapped an external tool to convert xlsx into a tmx. Then Studio resisted importing it into an existing sdltm, telling me "0 segments read" and pretending it's okay that way. Checked a few forums, nothing worked. I eventually used a workaround - created two excel files with one column each, aligned them, and then succeeded in importing the result into my tmx.

That is probably a good example of ineffective searching.  Trados Studio won't do this, and never has.  Trados never has in the last 20-years at least.  But the solution is out there in many ways and I'm quite surprised you were unable to find it quickly.  External tools are fine... don't forget that Trados comes with APIs (they are not just there with no effort on our part) that allow developers to create solutions using the inner workings of the Trados products.  Probably the most heavily downloaded application of all time in the appstore, the Glossary Converter, will allow you to convert a spreadsheet directly to an SDLTM.  If you'd asked instead of spending 5-hours searching fruitlessly I'm pretty sure someone would have told you this.

Jan Morávek said:

TM was not updating with the content of confirmed translated segments. Checked and double-checked recommendations at about seven different forums, nothing worked, two TMs became corrupt for no reason in the process (Studio just announced this without linking me to any remedy, or it gave recommendations I did not understand and did not tell me where to find them).

What exactly did it tell you?  Would be more interesting to see whether there was something helpful and we could point you to it.  But it's also worth noting that sometimes people do things that are not supported and then things can break.  I'm not suggesting you have done this, but it could happen.  If you don't share what you're doing and keep searching regardless you may never find a solution.

Jan Morávek said:

I think the main problem is in the design, but since I can't change that, I would perhaps appreciate an AI assistant trained on all those forums, able to check things in the menus of my Studio, and working with me in a supporting manner until my problem is solved.

Me too!  Training the AI we have implemented is an ongoing process.  But until we have a solution that doesn't require people, and by then we may not need to worry about it anyway, you can always post in here and ask.  There are plenty of helpful humans who would be happy to help.