HiNicholas Levine 

A reset might help you with this.  To do this just close Trados Studio and then rename this folder:

c:\Users\%username%\AppData\Roaming\SDL\SDL Trados Studio\Studio17\

to c:\Users\%username%\AppData\Roaming\SDL\SDL Trados Studio\Studio17_old\

If you can't find this folder then you need to unhide your hidden files/folders:

www.howtogeek.com/.../

Then restart Trados Studio and see if that helped.

Kind regards,

Thank you very much. it so happened that I had a simultaneous issue with Language Weaver that someone in tech support helped me with and I took advantage of that to ask. I eventually renamed the autosave folder on his advice but this did not work so we ultimately eliminated it since I save work as an instinct all the time and that did the trick. Thanks again for your reply. all the best

Thank you very much. it so happened that I had a simultaneous issue with Language Weaver that someone in tech support helped me with and I took advantage of that to ask. I eventually renamed the autosave folder on his advice but this did not work so we ultimately eliminated it since I save work as an instinct all the time and that did the trick. Thanks again for your reply. all the best