The Trados Studio 2022 configuration screen opens every time I open the program, so I have to enter my email address every time...
Can someone help me with this issue, please? It is really annoying :(
I have already uninstalled and reinstalled, and the issue remains the same.
Hi Adrian,
Please check the article below and follow the steps for the troubleshooting indicated there:
https://gateway.sdl.com/apex/communityknowledge?articleName=000021103
You have two troubleshooting options there, please try the first one and go for the second one if the first does not solve this.
Best regards,
Anca
Anca Stoian | RWS Group
Hi Adrian,
Please check the article below and follow the steps for the troubleshooting indicated there:
https://gateway.sdl.com/apex/communityknowledge?articleName=000021103
You have two troubleshooting options there, please try the first one and go for the second one if the first does not solve this.
Best regards,
Anca
Anca Stoian | RWS Group
Hi
The instructions in the referred KB article do work, but unfortunately, most of the time only shortly. We have two PCs in our staff where this problem comes up again and again even after we carried out all those problem-solving steps. We even looked at it with RWS support and did not manage to get completely rid of the problem. Also, the problem is not restricted to Studio 2022, it also shows up in Studio 2024 on those affected PCs.
I guess there must be something peculiar on those PCs that triggers this behaviour.
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